Week 7 Slides Flashcards
What is management
Process of achieving goals through people and resources
What are the 3 types of management
Top
Middle
Supervisor
What is top management
Make long term plans
Encourage executives and employees to reach their visions
What is middle management
Focused on specific operations, products and customer groups
Make detailed plans
What is supervisory management
Uses the plans made by Middle Management
Motivates employees daily/weekly
What skills are needed for managers
Technical
Human
Conceptional
What are the 4 types of management levels
Strategic
Tactical
Operational
Contingency
What management for strategic planning
Top - organizations plans
What management for tactical planning
Middle - quarter/semi annual plans
What management for operational planning
Supervisor - daily encouragement to employees
What management for contingency planning
Mainly top but all provide
Planning for emergency situations
What is a programmed decision
Simple/reoccurring problem that already has a solution
What is a non programmed decision
Complex/unique problem or opportunity w good results
What are the 3 types of leadership
Autocratic
Democratic
Free Rein
What is autocratic
leader centered
Makes choices without employees
