Week 11 Slides Flashcards

1
Q

What is empowerment

A

give employees
authority
responsibility
choice making

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2
Q

What is employee stock ownership

A

Covers all full time employees
Employee pays for shares of stock
Employees get stocks share when they leave

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3
Q

What are stock options

A

Employees have option to cash in on shares
one - all employees

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4
Q

What are the 5 types of teams

A

Self managed
Cross functional
Virtual
Work
Problem solving

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5
Q

What is the ideal size for a team

A

6-7

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6
Q

What is team level

A

average of
ability
experience

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7
Q

What are the 5 steps to forming a team

A

Forming
Storming
Norming
Performing
Adjourning

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8
Q

What is a team norm

A

A standard conduct shared by members to follow

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9
Q

What is cognitive conflict

A

Disagreement on a problem/issue

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10
Q

What is affective conflict

A

Disagreement on a person/personal issue

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11
Q

What % do managers spend on say shit to others

A

80%

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12
Q

Name characteristics of open communication

A

employees are valued
trust built
Conflict is brought up/solved
Feedback

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