Week 7-8 Flashcards

1
Q

refer to the state of macroeconomic variables and trends in a country at a point in time.

A

economic condition

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2
Q

is a rivalry where two or more parties strive for a common goal which cannot be shared: where one’s gain is the other’s loss.

A

competition

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3
Q

expresses the degree to which an organization is matching its resources and capabilities with the opportunities in the external environment.

A

Strategic Fit

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4
Q

Demographic, lifestyle profile, size and composition of households in an area

A

strategic fit

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5
Q

are the expenses incurred by a business that it uses to conduct its
operations.

A

operating cost

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6
Q

These expenses may include payroll, rent, insurance premiums, utilities, and equipment maintenance.

A

operating cost

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7
Q

do not include capital expenditures or depreciation.

A

operating cost

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8
Q

When evaluating and selecting a specific site, retailers consider:

A
  • The characteristic of the site
  • The characteristic of the trading area
  • The estimated potential sales that can be generated
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9
Q

Site Characteristics

A

-Traffic Flow and Accessibility
-Convenience of Going to Site Accessibility

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10
Q

Convenience of Going to Site Accessibility

A
  • Road pattern and condition
  • Natural and artificial barriers
  • Visibility
  • Traffic flow
  • Parking
  • Congestion
  • Ingress/egress
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11
Q

Traffic Flow and Accessibility

A
  • When traffic is greater, more customers shop
  • Good for convenience retailers
  • Not necessary for destination retailers
  • Too much can impede access to store
  • Accessibility to store is as important as traffic flow
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12
Q

What Should Retailers Consider Regarding Parking?

A
  • Observe shopping center at various times
  • Employee parking availability
  • Shoppers that use cars
  • Parking by non-shoppers
  • Typical length of a shopping trip
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13
Q

is the phenomenon whereby
consumers will tend to have a
specific change in preference
between two options when also
presented with a third option that
is asymmetrically dominated.

A

DECOY EFFECT

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14
Q

is the perception that a product
is more valuable when its availability is limited.

A

ILLUSION SCARCITY

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15
Q

a psychological and economic concept, which refers to how outcomes are interpreted as gains
and losses where losses are subject to more sensitivity in people’s responses compared to equivalent gains acquired.

A

LOSS AVERSION

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16
Q

psychological tricks

A

-decoy effect
-illusion scarcity
-loss aversion