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PIMS - psychology of grief > week 7 > Flashcards

week 7 Flashcards

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1
Q

being a friend

A
  • give bad advice
  • tell you what you want to hear
  • shows more sympathy
  • enablers
  • provide comfort level
  • non confidential relationship
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2
Q

being a counselor

A
  • outsiders w/ no personal relationship
  • clinical boundaries
  • confidentiality
  • good for private issues
  • provide a plan of action
  • time limits and must be paid
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3
Q

psychological benefits of the funeral for the mourner (5)

A
  • funerals confirm the reality of death
  • allows for the expression of feelings
  • helps kick start change in relationship
  • recognition of social support
  • a step in defining meaning
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4
Q

counseling defined (4)

A
  • (webster dic) advice given as the result of consultation
  • (Edgar Jackson) anytime a person helps someone else with a problem
  • (rogers) good communication between people that is always therapeutic
  • (ohlsen) a therapeutic experience for reasonably healthy persons to seek assistance before serious disorders develop
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5
Q

types of counseling (3)

A
  • informational
  • -specialized information based on specific questions
  • situational
  • -a specific situation stemming from a crisis or a situation that is producing pain and suffering and adding a way to deal with pain and suffering in a supportive situation
  • psychotherapy
    • needs met by specialized therapist
  • counselor/counselee relationship
  • FD counselors yes, therapeutic no
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6
Q

styles of counseling (2)

A
  • directive

- non-directive

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7
Q

counselor takes on speaking role, suggest possibilities and asks questions

A

-directive counseling

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8
Q

counselor takes a passive role and reflects to the client nonverbally, while always listening and limiting the speaking
-reflection techniques

-rogerian counseling (another name)

A

non directive counseling

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9
Q

ability to enter into and share the feelings of others; really its the counselors capacity to understand the subjective role of the client and communicate this understanding back to the client
-basic formula ; you feel (certain emotion) because of (given situation)

A

empathy

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10
Q
  • client centered (person centered or rogerian) counseling
  • carl rogers
  • 3 conditions to keep in mind; 1. empathy 2. congruence 3. unconditional positive regard
A

person comes actively and voluntarily to gain help on a problem without the notion of surrounding their own responsibility for the situation; a non directive style

  • challenged freudian idea that the therapist was the expert
  • relationship is the most important factor, not the type of therapy used
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11
Q

characteristics of a helping funeral director (dr. wolfelt) (4)

A
  1. empathy ; able to enter into and share another feelings
  2. warmth and caring; friendly and considerate; done nonverbally through body language
  3. respect; everyone has the right to make decisions and be different
  4. genuiness ; ability to present oneself sincerely
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12
Q

barriers to effective funeral director communication (dr. wolfelt) (5)

A
  1. funeral director dominance
  2. bombarding with questions
  3. ineffective/inappropriate self disclosure
  4. funeral directors offer platitudes or false reassurances
  5. discouraging the expression of emotions and tears
  6. emotional distancing
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13
Q

funeral director responsibilities

A
  1. normalizing grieving behavior
  2. follow up with post funeral counseling
  3. ID pathology and refer
  4. provide information for support groups
  5. teaching people about grief and healthy grieving by sponsoring / presenting educational programs in the community
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14
Q

nonverbal communication to engage client

A
  • soler (pneumonic device for attending behavior)
  • sit squarely
  • open posture
  • leaning (towards other person)
  • eye contact
  • relax
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15
Q

developing counseling skills for successful funeral service practice

A
  1. active listening
  2. paraphrasing
  3. reflecting
  4. clarifying
  5. leading
    - indirect
    - direct
  6. questioning
    - open ended
    - close ended
  7. summarizing
  8. silence
    - unsystematic silence
    - deliberate silence
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16
Q

a highly emotional temporary state in which an individuals feelings of anxiety, grief, confusion or pain impair their ability to act

A

crisis

17
Q

qualities and characteristics of crisis

A
  1. stimulated by outside precipitator
  2. emotionally hazardous situations
  3. normal reactions
  4. individuals appraisals or perceptions of the situations determine both the occurrence and seriousness of the crisis
  5. potential for primitive coping behaviors to emerge so whatever our default is
18
Q

ABC method of crisis intervention

A
  • Achieving contact
  • boiling down the problem
  • coping with the problem
19
Q

intentional intervention based on the persons inability to function normally because of a crisis situation

A

crisis counseling

20
Q

helping people facilitate uncomplicated, or normal grief to a healthy adaptation to the tasks of mourning within a reasonable time frame

A

grief counseling

21
Q

specialized techniques that are used to help people with abnormal or complicated grief reactions

A

grief therapy

22
Q

wordens 4 goals of treating grief

A
  1. increase reality of loss
  2. helping the other person deal with the pain of the loss
  3. helping the individual overcome various impediment to making adjustment
  4. helping person maintain the bond to the deceased while reinvesting with their lives
23
Q

may be referred to as Compassion fatigue

  • a progressive state of physical, emotional, spiritual and mental exhaustion caused by long term involvement in situations or work that is emotionally demanding
  • common in the helping professions
  • decline in our ability to care
  • occurs due to poor boundaries
A

burnout

24
Q

symptoms of burnout

A
  1. exhaustion
  2. irritability
  3. cynical
  4. detachment
  5. physical complaints
25
Q

guidelines for managing funeral director burnout (5)

A
  1. physical
    - fitness and exercise
    - avoiding substances
    - diet and nutrition
  2. mental
    - self-appreciation
    - idealized vs actual self
    - answer your “inner critic”
  3. emotional
    - id and express feeling
    - let go anxiety and anger
    - forgiveness
  4. social
    - communication
    - bonding and trust
    - building bridges to others
  5. spirituality
    - philosophy of life
    - purpose in life
    - prayer and higher power
26
Q

areas posing difficulty for the funeral director

A
  • problematic to feel like we are helping the bereaved
  • inherent discomfort in witnessing pain
  • awareness of our own loss history
  • fear personal losses
  • death anxiety
  • know our limitations, practice active grieving and seek support when needed
27
Q

learned emotional response to death which is characterized by extreme apprehension; rooted in our own existential paradox of dying and being unable to stop it

A

death anxiety

PIMS - psychology of grief (7 decks)

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