week 6 (ch 6): professional attitudes/communications (test 2) Flashcards

1
Q

continuum of cultural competency (left to right)

A

cultural destructiveness
cultural incapacity
cultural blindness
cultural pre-competence
cultural competence
cultural proficiency

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2
Q

notes on improving communications: Anglo-American

A

-eye contact expected
-tend to be stoic, but will ask for pain meds when needed
-expect to know and understand condition and tx
-germs are cause for illness/biomedical tx

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3
Q

notes on improving communications: Asian

A

-avoid making eye contact
-reluctant to admit pain
-may indicate agreement with no intention to consent/complete
-traditional healing methods

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4
Q

notes on improving communications: Middle Eastern

A

-eye contact depends on gender
-loud and expressive when in pain
-wives defer to husbands
-evil eye, amulets, dampness/cold as cause of illness/disease

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5
Q

notes on improving communications: NA/AN

A

-avoid direct eye contact
-stoicism is valued, may not admit pain
-mistrust, uncomfortable signing consents
-medicine bag, holistic

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6
Q

age specific communications: birth - 1 year

-total ________ on parents/adults
-older infants have ______________
-primary interaction will be with ________
-care also given to parents
-tone of voice and touch
-safety issues: _______________

A

-dependence
-fear of strangers
-parent
-never leave unattended, crib/bed rails up

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7
Q

age specific communication: Toddler (1-2 years)

-fear of ____________
-use ___________
-praise child, __________
-________ with toy or other object
-be prepared ahead of time
-safety issues: _____________

A

-being separated from parent
-child’s name
-be cheerful and emotive
-distract
- keep supplies out of child’s reach, crib/bed rails up

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8
Q

age specific communication: Preschool (3-5 years):
-more ____________
-take things __________
-can understand __________
-like to have _______
-_______________
-reassurance and praise
-safety issues: ____________________

A

-more independence and communication skills
-take things literally
-can understand simple explanations
-like to have choices
-short attention span
-reassurance and praise
-safety issues: child proof room, immobilization, fear/anxiety

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9
Q

age specific communication: school age (6-12 years)

School age (6-12):
-can think _________
-increasingly ___________
-________ things thoroughly and clearly
-allow them to participate in ___________
-____________ important
-safety issues: _____________________

A

School age (6-12):
-can think logically
-increasingly independent
-explain things thoroughly and clearly
-allow them to participate in decision making
-parental presence important
-safety issues: explain choices, may want to help/touch, fear/anxiety

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10
Q

age specific communication adolescent (13-18 years)

-________________
-show __________
-______________need to be maintained
-talk to adolescent __________, away from parents is ____________
-engage them and treat them as ________
-safety issues: ___________________

A

-hypersensitive or non-interactive
-show empathy -modesty and privacy need to be maintained
-talk to adolescent directly, away from parents is okay and sometimes needed
-engage them and treat them as an adult
-safety issues: pregnancy declaration, fainting

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11
Q

age specific communication: young adult (18-45 years)

-involve them in _____________
-personal identity and self-reliance
-allow ____________-
-tailor instruction to _____________
-safety issue: ________________

A

-involve them in all decision making
-personal identity and self-reliance
-allow privacy
-tailor instruction to their level of understanding
-safety issue: pregnancy declaration, cost/assistance fear

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12
Q

age specific communication: Middle adult (45-64 years)

-established _____________
-________________ begin to occur
-decreased endurance, body mass, loss of skin elasticity
-explain procedures and allow time to talk about concerns
-________________ when possible
-safety issues: ________________________

A

-established financially
-common health problems begin to occur
-decreased endurance, body mass, loss of skin elasticity
-explain procedures and allow time to talk about concerns
-allow for choices when possible
-safety issues: decreased bone mass, coordination, vision/hearing loss, fear

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13
Q

age specific communications: late adult (65-79 years)

-wide difference in health, ______________
-changes in family status and/or financial situation
-higher risk of_____________________
-visual and hearing problems
-safety issues: __________________________

A

-wide difference in health, avoid assumptions
-changes in family status and/or financial situation
-higher risk of health problems and infection
-visual and hearing problems
-safety issues: fall precautions, bruising/skin care, choking

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14
Q

age specific communication: Old Adults (80+ years)

-physical issues/mobility
-mental acuity and memory decrease
-may feel __________
-keep instructions ______________
-be patient, assist as needed
-safety issues: ________________________-

A

-physical issues/mobility
-mental acuity and memory decrease
-may feel isolated or upset
-keep instructions simple and only give one at a time
-be patient, assist as needed
-safety issues: fall risks, higher risk of infection, skin care, anxiety/confusion

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15
Q

Procedure w/ approximate comparable natural background radiation

CT Chest

A

2 years

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16
Q

Procedure w/ approximate comparable natural background radiation

CT LCS

A

6 months

17
Q

Procedure w/ approximate comparable natural background radiation

Chest x-ray

A

10 days

18
Q

Procedure w/ approximate comparable natural background radiation

Lumbar spine

A

6 months

19
Q

Procedure w/ approximate comparable natural background radiation

extremity x-ray

A

less than 3 hours

20
Q

what does FMLA stand for?

A

family medical leave act

21
Q

what does EMTALA stand for?

A

emergency medical treatment and labor act

22
Q

what does CLIA “deal” with?

A

medical lab safety

23
Q

what are the 5 stages of coping with death?

A

DABDA

Denial
Anger
Bargaining
Depression
Acceptance

24
Q

Which age group is likely to become combative when afraid?

A

toddlers and preschool age

25
Q

Which of the following age groups may have increased modesty to consider?

Toddlers
Adolescents
Young adults
Elder adults

A

Adolescents

26
Q

Which of the following age groups would prefer a greeting that uses the proper prefix and their surname?

(1) Teens
(2) Adults
(3) Geriatrics

A

adults and geriatrics

27
Q

If a patient complains of pain, what should be verified next?

A

location

28
Q

What are the essential components of feedback and listening?

A

Response, restate, and reflect

29
Q

The belief that one race is superior over all others defines

A

racism

30
Q

The belief that the norms and values of one culture are better and the only ones that are acceptable defines

A

Ethnocentrism

31
Q

The process of giving up original cultural characteristics and identity to merge into another culture

A

assimilation

32
Q

Which of the following are core values of human rights law?

(1) Autonomy
(2) Authority
(3) Solidarity

A

autonomy and solidarity