Week 5- The Art of PERSUASION* Flashcards

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1
Q

What makes communication persuasive?

A

The message-Passion; how much the person receiving and delivering the message cares about the issue. ISSUE RELEVANCE & IMPORTANCE

Repetition-Don’t overdo to avoid wear out. The right amount of repetition. The right amount of exposure. Initial familiarity, Logos. How true we see something as being. As familiarity increases, likability increases.

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2
Q

What did Yale say about attitudes and behaviour change?

A

Yale- Who says what to whom- propaganda will be an effect

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3
Q

What are the communicator variables?

A

Competence or Expertise-Trustworthiness or Eye contact
Fast talkers are more persuasive.
Powerful speakers-powerful language and who is communicating that message, bodily posture, physical attractiveness. (Halo effect-physically attractive; warmth; trustworthiness) More attractive- more easily influence others; earn more money.
The similarity between source & audience- Age; gender; similar beliefs

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4
Q

What are the communicator variables?

A

Competence or Expertise-Trustworthiness or Eye contact
Fast talkers are more persuasive.
Powerful speakers-powerful language and who is communicating that message, bodily posture, physical attractiveness. (Halo effect-physically attractive; warmth; trustworthiness) More attractive- more easily influence others; earn more money.
The similarity between source & audience- Age; gender; similar beliefs

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5
Q

Which audience is more likely to be persuaded?

A

-Moderate self-esteem; more easily persuaded than high or low; moderately intelligent-easiest to persuade. Old people and young children easiest to persuade and marketise to.

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6
Q

What are single and dual-process models?

A

Single-process models-quickly and thoughtlessly, irrational

Dual-process models- Deliberate thought; sequential relationships; rational

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7
Q

What are the 2 types within dual-process models?

A

(Weak or strong arguments)-Expert (competence) and non-competence- Facts and statistics are strong whereas opinions are weak.

High vs Low involvement
Long term change in attitudes and opinions.

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8
Q

What is the heuristic systematic mode?

A

Systematic processing; heuristic (Mental shortcut, previous/past resemblance).

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9
Q

According to Festinger what is cognitive dissonance?

A

Aware of inconsistency between multiple attitudes or attitudes & behaviour.
Aversive- Emotions of discomfort, regret, reducing and changing your thoughts & behaviour for alignment to what they believe in. (Advert of children telling adults to quit smoking)Relevant and important

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10
Q

What is effort justification?

A

Weight loss study, control baseline condition (High condition, low condition, amount of weight loss at different time points)

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11
Q

What did Festinger and Carlsmith find out about induced compliance?

A

Behaviour doesn’t fit in.

People in dollar condition more likely to engage

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12
Q

What did Zimbardo’s Grasshopper study show?

A

Favourability eating food products and grasshoppers
Increased liking of eating insects
INDUCED COMPLIANCE-post decisional conflict behaviour doesn’t fit in with the attitude e.g. convincing yourself to eat what you ordered

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13
Q

What does the self-perception theory state?

A

Overjustification effect-too many external rewards; absence of internal rewards

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14
Q

How do we resist?

A

Inoculation-giving doubt; weak immunity; weak argument
Selective Avoidance
Forewarning
Reactance-restrict our personal freedom

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