Week 5 - Product Strategy Flashcards

1
Q

Strategy Issues for Product

A
  • Defining the product
  • Variety, performance, features, design, packaging, sizes, brand name
  • Management of existing product range in terms of width and depth
  • Development and launch of new products
  • Product deletion
  • Product-Life-Cyle (PLC) and Product Portfolio
  • Quality
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2
Q

Levels of a Product

A
  • Core Product: Benefit
  • Actual Product: Colour, quality, trends, style, branding.
  • Augmented product: Warranties, customer care, finance, installation, services, delivery.
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3
Q

Product Life Cycle

A
  • Introduction: Researching, developing and then launching the product.
  • Growth: Sales are increasing at their fastest rate.
  • Maturity: Sales are near their highest, however, the rate of growth is slowing down.
  • Decline: The final stage of the cycle, sales begin to fall.
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4
Q

What is a product mix or portfolio?

A

The total group of products offered by the firm e.g. Suft, Timotei, Vaseline, Vianetta, PG, Pot Noodles (Under Unilever)

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5
Q

Product Mix Structure

A

Product mix is all the product lines offered and consists of consistency between:

  • Width: Number of different product lines.
  • Length - Total Number of items within the lines.
  • Depth: Number of versions of each product
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6
Q

Ansoff’s Growth Matrix

A

Existing products + existing markets:
- Market penetration - More usage, competitors’ customers

New products in existing market:
- Product development - Line extensions, modification, quality levels, new product

New markets and existing products
- Market development - New segments, new channels, new areas.

New Markets and new products:
Diversification - Related/unrelated, organic growth, merger, acquisition.

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7
Q

Innovation vs Disruptive Technology

A

Innovation:

  • The introduction of something new- A new idea, method, or device
  • Invention: Things new to the world
  • Innovation: Subsequent changes and adaptions

Disruptive technology:

  • A disruptive technology is one that displaces an established technology and shakes up the industry or ground-breaking product that creates a completely new industry.
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8
Q

Attributes of Disruptive Innovation

A
  • Innovations that drastically alter markets
  • Breakthroughs rather than incremental technological developments
  • Radical changes that restructure or create entire markets
  • Typically from outside a market’s value netowrk but incumbents sometimes disrupt their own markets (e.g. Nestle with Nespresso)
  • New products, processes, or business models
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9
Q

Disruptive innovation in action

A
  • e.g. assembly line manufacturing, internal combustion engine, CDs, etc.
  • Main difference today is the pace of disruptive innovation (speed and force)
  • Some disrupted markets exhibit network effects resulting in rapid growth phase for the disruptor
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10
Q

The New Product Development Process

A

1- Generation of ideas.
2- Screening/business analysis/ concept
3- Development/test marketing

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11
Q

Types of Responses to Innovation

A
  • Innovators
  • Early Adopters
  • Early majority
  • Late majority
  • Laggards
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12
Q

Attributes of Innovators

A
  • Young
  • Risk taking
  • High social class
  • High financial awareness
  • Social
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13
Q

Attributes of early adopters

A
  • Young
  • Risk taking
  • High social class
  • High financial awareness
  • High social
  • Opinion leaders
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14
Q

Attributes of Early Majority

A
  • More averse to risk
  • Above average social class
  • Less opinionated
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15
Q

Attributes of Late Majority

A
  • Skeptical risk attitude
  • Below average social class
  • Low financial awareness
  • Little opinion
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16
Q

Attributes of lagards

A
  • Advanced age
  • Averse to change
  • Lowest social class
  • Low financial awareness
  • Lowest social
  • No opinion leading
17
Q

Innovators often do what?

A

Often disruptors
- Bypass intermediaries
- Reduce unnecessary costs
- Avoid regulations/costs imposed by regulation
- Typically reduces or destroys market shares of incumbent firms (e.g. Nokia displaced by Apple and Google) - resistance by incumbents