Week 5: Communication

Question 1

Clear, Concise, Correct, Complete

Are referred to as what

Answer 1

4 Cs of Initial Direction

Question 2

____ is the mode of communication the sender has chosen

Auditory, Visual, Touch

Answer 2

Channel

Question 3

Difference between intrapersonal & Interpersonal communication

Answer 3

Intrapersonal = Selftalk
Interpersonal = 2 or more

Question 4

Type of communication that reduces risk of transmitting inaccurate/ incomplete information

Answer 4

Situation
Background
Assessment
Recommendation

Question 5

____ is rising level of concern communication

Answer 5

C ( I’m concerned)
U (I’m uncomfortable)
S (Safety Issue)

Question 6

Orientation phase, working phase, termination phase

Part of what

Answer 6

Helping relationship

Question 7

Feeling of mutual trust experienced by people In a satisfactory relationship

Answer 7

Rapport

Question 8

___ is evidence that the decoder received and understood the intended message

Answer 8

Feedback

Question 9

Encoder (source / receiver)

Answer 9

Source

Question 10

Decoder (source/ receiver)

Answer 10

Receiver

Question 11

____ is the actual communication from the source

Exp. Speech, interview, conversation, chart, gesture, nursing note

Answer 11

Message