Week 4: Stakeholder Mapping

Question 1

Step 2: Analyze Process Steps

Answer 1

INITIAL CLASSIFICATION

GATHERING INFORMATION

FURTHER ANALYSIS

Question 2

Further Analysis

Answer 2

MAPPING EXERCISE

Question 3

Power and Interest Matrix

Answer 3

GRID MODEL

Question 4

Grid Model (Power & Interest Matrix)

Answer 4

Y-AXIS - POWER (LOW-MEDIUM-HIGH)
X-AXIS - INTEREST (LOW-MEDIUM-HIGH)

KEEP SATISFIED (Y:X, HIGH-LOW)

MANAGE CLOSELY (Y:X, HIGH:HIGH)

KEEP INFORMED (Y:X; LOW:HIGH)

MONITOR (Y:X, LOW:LOW)

Question 5

Keep satisfied (High:Low)

Answer 5

FOCUSED ATTENTION

CLEAR & CONCISE

BE DILIGENT, CONSISTENT

IF POSITIVE - DRAW ON IT

FATAL IF OVERLOOKED

Question 6

Manage closely (High:High)

Answer 6

MOST EFFORT HERE

DIRECT PM MANAGEMENT

RESPOND QUICKLY

CLEAR PLAN

YOU NEED THEIR BUY-IN

Question 7

Keep informed (Low:High)

Answer 7

ADVISE ON PROGRESS

COMMUNICATE CHANGES

INFORM ON KEY DECISIONS

EASY TO SPEND TIME HERE

… DO NOT

THEY CAN HELP YOU

Question 8

Monitor (Low:Low)

Answer 8

COMMUNICATE AS NEEDED

DELEGATE COMMUNICATION

MONITOR FOR STATUS CHANGE

LEAST EFFORT

DANGEROUS IF MISJUDGED

Question 9

Salience model - Venn Diagram

Answer 9

POWER - DORMANT

LEGITIMACY -DISCRETIONARY

URGENCY -DEMANDING

Question 10

Power + Urgency

Answer 10

DORMANT + DEMANDING = DANGEROUS

Question 11

Power + Legitmacy

Answer 11

DORMANT + DISCRETIONARY = DOMINANT

Question 12

URGENCY + LEGITIMACY

Answer 12

DEMANDING + DISCRETIONARY = DEPENDENT

Question 13

POWER + LEGITIMACY + URGENCY

Answer 13

DORMANT + DISCRETIONARY + DEMANDING = DEFINITIVE

Question 14

Salience model stakeholder groups

Answer 14

DEFINITIVE

DOMINANT

DEPENDENT

DANGEROUS

POWER - DORMANT

LEGITIMACY - DISCRETIONARY

URGENCY - DEMANDING

Question 15

Salience model in relation to Grid Model

Answer 15

KEEP SATISFIED
DANGEROUS

MANAGE CLOSELY
DEFINITIVE
DEPENDENT

KEEP INFORMED
DOMINANT
DEMANDING

MONITOR
DORMANT
DISCRETIONARY

Question 16

Monitor (Dormant , Discretionary)

Answer 16

LEAST EFFORT

WATCH IN CASE THEY BECOME MORE INFLUENTIAL ON THE PROJECT

TRACK STATUS AND IDENTIFY CHANGES

Question 17

Keep informed (Dominant, Demanding)

Answer 17

KEEP THE DOMINANT STAKEHOLDERS WELL INFORMED. REMEMBER THESE PEOPLE HAVE POWER AND LEGITIMACY

KEEPING DEMANDING STAKEHOLDERS INFORMED IS A SELF-PRESERVATION EXERCISE. IF THEY KNOW WHAT IS GOING ON, THEY MIGHT BE LESS INCLINED TO DEMAND UPDATES FROM YOU.

Question 18

Keep satisfied ( Dangerous)

Answer 18

DANGEROUS STAKEHOLDERS COULD BE A THREAT TO THE PROJECT. BE PROACTIVE, PROVIDE RELEVANT INFO.

Question 19

Manage closely ( Definitive, Dependent)

Answer 19

DEFINITIVE STAKEHOLDERS NEED TO BE MANAGED CLOSELY, ALTHOUGH DEPENDENT STAKEHOLDERS LACK POWER, THEY CAN FORM COALITIONS WITH OUTER STAKEHOLDERS AND ACHIEVE POWER IN THIS WAY.