Week 3: Prioritizing Stakeholders Flashcards

1
Q

A systematic approach - to assessing each stakeholder and determining their position in the engagement framework at a given point in time.

A

INITIAL CLASSIFICATION

GATHERING INFORMATION

FURTHER ANALYSIS

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2
Q

Initial Classification

A

POSITION
INTERNAL
EXTERNAL

DIRECTION OF INFLUENCE
UPWARDS
DOWNWARDS
SIDEWARDS
OUTWARDS

INVOLVEMENT
PRIMARY INVOLVEMENT
SECONDARY INVOLVEMENT

AFFECT
DIRECT
INDIRECT

NATURE OF INFLUENCE
POSITIVE INFLUENCE
NEGATIVE INFLUENCE

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3
Q

Helps teams determine which stakeholders may have the most influence over the success or failure of a project.

A

STAKEHOLDER MAPPING EXERCISES

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4
Q

Helps teams make informed decisions on the allocation of resources.

A

PRIORITIZING STAKEHOLDERS

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5
Q

Primary Involvement

A

FORMAL RELATIONSHIPS
CONTRACTUAL AND FINANCIAL INTERESTS (THE CLIENT, CONSULTANTS, SUBTRADES, SUPPLIERS, ETC.)

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6
Q

Secondary Involvement

A

IN-FORMAL RELATIONSHIPS

NO DIRECT INVOLVEMENT

MAY BE AFFECTED OR MAY AFFECT THE PROJECT

(THE CITY, NEIGHBORS, CUSTOMERS, ETC.)

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7
Q

Direct Affect

A

DAY-TO-DAY ACTIVITIES (GC PROJECT TEAM, CLIENT’S PM OR REP, CONSULTANTS, TRADES, ETC.)

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8
Q

Indirect Affect

A

MAJOR DELIVERABLES
AFFECTED BY MAJOR PROJECT DELIVERABLES (GC EXECUTIVE, CLIENT EXECUTIVE TEAM, THE CITY,ETC.)

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9
Q

Positive Influence

A

PROJECT SUPPORTED
HIGH POTENTIAL FOR COLLABORATION
LOW POTENTIAL FOR THREAT TO PROJECT
(GC PROJECT TEAM, CLIENT’S PM OR REP, CONSULTANTS, TRADES, ETC.)

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10
Q

Negative Influence

A

PROJECT OPPONENT
HIGH POTENTIAL TO AFFECT PROJECT
LOW POTENTIAL FOR COLLABORATION

(NEIGHBORS, COMPETITORS, SPECIAL INTEREST GROUPS, ETC.)

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11
Q

Most common model -best for small, short term projects.

A

GRID MODEL - BASED ON POWER & INTEREST / INFLUENCE AXIS

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12
Q

Venn diagram - based on Power, Legitimacy & Urgency

Better for larger, and / or more complicated projects.

A

SALIENCE MODEL

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13
Q

Power + Legitimacy + Urgency

A

DEFINITIVE

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14
Q

Power + Legitimacy

A

DOMINANT

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15
Q

Power + Urgency

A

DANGEROUS

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16
Q

Urgency + Legitimacy

A

DEPENDENT

17
Q

Any decisions that the project team make about the project’s stakeholders are of their very nature subjective; and because the people involved are ever changing, any attempt at a single, objective analysis or reporting is bound to fail.

A

ANALYZING STAKEHOLDERS