Week 4: Information Management Flashcards
Defined as a system that incorporates all the processes needed for effectively managing data—both incoming and outgoing patient information.
Information Management
These people need to ensure that the laboratory has an effective information management system in place in order to achieve accessibility, accuracy, timeliness, security, confidentiality, and privacy of patient information.
Laboratory directors
Important Elements of Information Management?
- Unique identifiers for patients and samples
- Standardized test request forms
- Logs and worksheets
- Checking processes to ensure the accuracy of data recording and transmission
- Protection against loss of data
- Protection of patient confidentiality and privacy
- Effective reporting systems
- Effective and timely communication.
Logs and worksheets consists of?
- control logbooks
- calibration worksheets
- temperature monitoring worksheet
- result logbooks
Examples of control logbooks?
Westgard rule, control of reagents
Examples of calibration worksheets?
machine, automations, instruments
Examples of temperature monitoring worksheet?
waterbath, freezer
Examples of result logbooks?
laboratory tests compiled for DOH accreditation
When do we perform controls in the laboratory?
everyday
It is the process by which information is exchanged and understood by two or more people, usually with the intent to motivate or influence behavior.
Communication
The exchange of thoughts, messages, or information using speech, signals, writing, or behavior.
Communication
The art and technique of using words effectively to impart information or ideas.
Communication
A system, such as mail, telephone, television, or computer, for sending and receiving messages.
Communication
The exchange or transmission of ideas, attitudes, or beliefs between individuals or groups.
Communication
To select symbols with which to compose a message.
Encode
The tangible formulation of an idea to be sent to a receiver.
Message
The carrier of communication.
Channel
To translate the symbols used in a message for the purpose of interpreting its meaning.
Decode
A response by the receiver to the sender’s communication.
Feedback
The Model of Communication Process is created by?
Shannon-Weaver
Who said: “The First executive functions is to develop and maintain a system of communication.”
Chester Barnard
Who said: “Organizational interaction depends on communications.”
Hicks
Who said: “The nature and used of communications in excellent companies are remarkable.”
Peters and Waterman
According to the Communication and Information Flow Diagram, where does information flow to?
- Internal department
- External department
- External vendors
- Regulators
- Laboratory clients