Week 4 Flashcards

1
Q

Inequalities

A

→Access to good care
→Assessment and treatment of symptoms
→Inadequate information
→Psychological distress

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2
Q

Need to know

A

Cognitive information

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3
Q

Need to feel known

A

Affective empathy

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4
Q

Patient client communication in progressive diseases

A

Need to know and need to feel known

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5
Q

Lancet commission on the value of death

A

Essential conversations about sharing honest information should be a right for all people and families who wish it

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6
Q

Incurable treatment aim

A

Look up in notes

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7
Q

Legal aspects right to know

A

WGBO
• Doctor has the duty to inform patient as clearly as possible, if necessary by using an interpreter (art 7: 448)
• Patient has the right not to know (art 7:449)

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8
Q

Incurability discussed

A

First consultation > 80%
Second consultation > 35%

What we often see in clinical practice is that as a coping mechanism people say “I hear you [that the disease is incurable, red], but I don’t want to accept it yet (…). So I’ll say (…) you need to know this to make well-informed decisions, but we don’t need to keep discussing that you’re dying

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9
Q

Turkish/Moroccan attitudes about informing about diagnosis/prognosis

A

communication experiences/perceptions of Turkish and Moroccan patients with serious illness. These are the biggest groups in the NL
1. Patients’ attitude
2. Relatives’ attitude
3. Clinicians’ attitude

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10
Q

Patients attitudes

A
  1. A subset of patients does not want to be informed, mainly elderly
    • Turkish patients: 15-33% do not want to be informed about diagnosis/prognosis
    • Elderly patients do not want to be informed
    • Younger patients want to be informed, but would not inform relatives

2.A subset of patients are indeed not informed
• 16-63% of Turkish patients were uninformed
• 33% of Moroccan patients were uninformed
• Also in the NL, not all Turkish/Moroccan patients are informed

  1. The manner of being informed is important
    • The Dutch directness of information-provision is disliked
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11
Q

Relative’s attitudes

A
  1. Family plays an important role in (not) informing patients
    • 39-66% of Turkish relatives did not want patients to be informed of a bad diagnosis/prognosis
    • 89% of Moroccan relatives informed (compared to 33% of patients)
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12
Q

Reasons relatives prefere being uninformed

A

• upsetting nature
• believing patients do not want to know • might hasten death
• might stir gossip

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13
Q

Clinicians’ attitude

A
  1. Clinicians not always inclined to inform patients, depends on several factors
    • Majority of Turkish oncologists (67-93%) thought that patients should be informed, many informed relatives (8-30%)
    • Turkish physicians more inclined to inform patients with higher SES/educational level
    • Trained and experienced clinicians more inclined to inform patients
  2. Dutch clinicians find it difficult to meet communication needs
    • Due to e.g. patients’ lack of knowledge & cultural patterns
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14
Q

Conclusion attitudes

A

• A subset of patients does not want to be informed (e.g. eldery) and are indeed not informed
• Family can act as gatekeeper, due to several reasons (believing patients don’t want to know)
• Clinicians not always inclined to inform (esp untrained/younger). Dutch clinicians struggle with how to inform

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15
Q

Low explicitness

A

See notes

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16
Q

High explicitness

17
Q

Some ethnic minority patients wish ‘to not know’

A

But when he says ‘Ok, some people will cure’, he is allowed to lie about that. Especially when the doctor sees that the situation of the disease is so serious. I knew for example about the seriousness of my fathers’ illness (…) But still we kept giving him hope. “You will get better, it it just an infection”. Because we personally knew how he would respond.
He is always afraid of cancer

18
Q

Explicit prognostic disclosure in Asia

A

• None-disclosure and family-centered communication is typical in Asia • Little is known about effect explicit prognostic information in Japanese
women

19
Q

Results: Explicit prognostic disclosure in Asia

20
Q

Clinical applications need to know

A

• Keep culture into consideration
- Ask patients and family about preferences
• Be careful with prognosis • any objections with nearly all faiths - ‘Miracles can happen’
• Hope for the best, prepare for the worst

21
Q

Language barrier: Interpreter

A

Vb. hospitals left many covid patients who don’t speak English alone, confused and without proper care

22
Q

Empathy

A

Sympathy: oh poor you (Bug logged)
Empathy: I understand what you are feeling (ACG Bug is replaceable.
Compassion: i am motivated to help (let’s fix this)

23
Q

Against empathy

A

Clinicians demonstrate less empathy, e.g. social talk, with ethnic minority patients

Lower Socio Economic Status & Non- white groups (nonsignificant) experience lower empathy

24
Q

Reassurance

25
Non verbal Empathy
might be more important in Eastern than Western cultures • More eye contact • Less physical distance • Clinician body oriented to patients • More smiling Be aware, not all cultures appreciate eye-contact
26
Eye contact
Trust and recommended
27
Body posture
Medical competence
28
Smiling
Friendly
29
Japanese replication study of eye contact
Higher levels of eye-contact led to • Higher ratings of trust (β=3.37, p<0.001) • Higher ratings of compassion
30
Clinical applications of empathy
• Empathy is important for patients, but not everyone experiences it • Verbal empathy (e.g. reassurance) can decrease stress, increase satisfaction and recall • Importance nonverbal empathy might depend on culture, but eye- contact, body posture and smiling seem to benefit most patients