Week 3 - Teams and Trust Flashcards
What defines a team?
A group with social interaction, common goals, interdependence, and specific roles linked to the organization.
What are team norms?
Informal rules influencing behavior, critical for cohesive group performance.
Name the five stages of team development.
Forming, storming, norming, performing, and adjourning.
What is groupthink?
A conformity-seeking tendency in groups, leading to compromised decision-making.
How can groupthink be prevented?
Limit group size, encourage diverse input, and appoint a devil’s advocate.
What is the Punctuated Equilibrium model?
Teams alternate between periods of social goals and task performance during development.
Define virtual teams.
Teams dispersed geographically that meet through electronic communication methods.
What are challenges of virtual teams?
Technology issues, less social support, and role ambiguity.
How does trust impact team performance?
Trust reduces vulnerability, enhances criticism, and improves outcomes in interdependent teams.
What is diversity in teams?
Differences among individuals on attributes that evoke perceptions of dissimilarity.
Name Hofstede’s cultural dimensions.
Power distance, collectivism vs. individualism, uncertainty avoidance, masculinity vs. femininity, long-term orientation, and restraint vs. indulgence.
What is a third culture?
A mutually beneficial interactive environment where individuals from different cultures collaborate effectively.
What is cultural retooling?
The psychological process of adapting to a new culture, involving conflict, ambivalence, and authenticity phases.
What is onboarding?
The process of welcoming and orienting new employees to facilitate their adjustment and success.
What are the components of a team charter?
Clarified team purpose, expectations for behavior, and mutual understanding to improve cohesion and communication.
