Week 3 - Communication // Mindful Listening, MI, OARS, Scaling, Reflections Flashcards
If the client is not yet ready to change at all, which open-ended question would be best?
What would have to happen that would signal you that it’s time to start thinking about that changing?
Coach: “Patricia, I hear you saying that fitness is your top priority, and yet you haven’t found time to exercise in the past 3 weeks.” Which technique is the coach using?
Double-sided Reflection
The readiness to change ruler is a 0 – 10 scale to indicate when a client might be ready to change. If the client answers in the middle with a 5, which of the following questions is best?
What might put the mark a little higher on the scale?
Client: I’m feeling very depressed today Coach: Something has changed since we last talked. The coach’s reply is an example of a ________?
Amplified Reflection
Client: I’m feeling disappointed that nothing I am doing seems to be working. Coach: You’ve had some setbacks and that feels disappointing. The coach’s reply is an example of a ___________?
Simple Reflection
A 40-year old man comes to the coach’s office for his 11th session to help him reach his goal of having more and higher quality sleep. He set a goal each week to focus on decreasing his screen time at night. Client: I reached my goal this week and reduced my screen time by 50%. Coach: You worked really hard and succeeded at reaching your goal. What coaching skill is the coach demonstrating?
Affirmations
A 38-year-old woman comes to her fifth session. She is working with her coach to reduce the overall stress in her life. The coach and client get into a lengthy exploration of how the client starts her day. During this conversation the coach becomes aware that she is thinking about what to say next while the client is talking. The coach makes a quick note to practice more _____________?
Mindful Listening
At the end of the third coaching session, the coach asks her client “on a scale of 1-10, 1 being absolutely no motivation and 10 being extremely motivated, how motivated are you to accomplish the goal you set?” The client answers that she is at a 5. Which of the following responses is most appropriate?
What makes you a 5 and not a 4?
A client is working on quitting smoking and has indicated he’s had a really hard week. He went out with friends twice this week and ended up smoking with his friends. As a coach it is critical in these moments to:
Provide unconditional positive regard
Which open-ended question would be best if your client is in the stage of contemplation?
What would be some pros and cons of making a change right now?
