Week 3 Flashcards
The concept of “human resource management” implies that employees are
Question options:
a) employees are resources of the company with characteristics that can add economic value
b) expandable assets that are necessary for the company to maximise profits
c) a necessary investment to build the goodwill in the community which the company operates in
d) a necessary cost that is required to produce the company’s products
A
If one thinks of HR as a business within the company, the responsibilities of HR Department can be viewed as the following three product lines
Question options:
a) administrative services & transactions; business partnering services; strategic partner
b) administrative services & transactions; business partnering services; outsourced partner
c) administrative services & transactions; business consulting services; strategic partner
d) legislative & negotiation experts; business partnering services; strategic partner
A
If one views HRM as a system, it can be described as
Question options:
a) managing all the HRM practices, policies and processes in an organisation to ensure that its employees contribute effectively and productively to its goals and objectives
b) a collection of interacting and interdependent functions that are organized for the purpose of managing human resources effectively taking into account the external and internal environment
c) providing expertise in the design and implementation of practices that will help build an effective HRM system
d) the effective management of staff to help managers succeed in their work
B
Line managers/supervisors are touted to be the real HR managers because they
Question options:
a) motivate, focus and develop and match capabilities with in turn directly influence employee satisfaction and engagement and as a result, organizational productivity and even customer satisfaction
b) have influence over the CEO and can help him make decisions on talent management
c) subordinates are loyal to them and they can get them to achieve company goals
d) have direct control of the HR budget and decide how much to spend n HR programs
A
Why are managers the real HR managers?
- They are directly responsible for managing employees and resources in pursuit of achieving specific functional or organizational goals.
- They motivate, focus and develop and match capabilities with in turn directly influence employee satisfaction and engagement and as a result, organizational productivity and even customer satisfaction.
- They are well positioned to identify people problems and am the first line to defuse potential issues that can affect the morale of people in the team.
- They wield large control over the identification, development, and promotion of talented professionals on their teams
- They are implementers of HRM as they are directly involved in a myriad of HR related tasks.
For human resource practices to be considered ethical, they must satisfy the 3 basic standards
Question options:
a) greatest good for the greatest number; respect for basic human rights; follow best practices
b) greatest good for the greatest number; respect for basic human rights; have HR analytics capability for predictive HRM
c) greatest good for the greatest number; respect for basic human rights; employees and customers are treated fairly and equitably
d) respect for basic human rights; fair and equitable; hire qualified HR professionals
C
Companies are required to operate with ethical principles, which of the following is considered to be one such principle
Question options:
a) work with local legal firms to ensure it builds up legally defensible positions in the event of legislative changes and business deal fall-outs
b) build strong relationships with key government officials to ensure that it is kept informed of any legislative changes
c) operate within the market practice of the markets that company is in
d) put in place policies and procedures that ensures employees assume responsibilities for their actions
D
Reputational risk is defined as
Question options:
a) the impact on the bottom line caused by poor strategic planning and execution
b) the strong sense of responsibility by employees to ensure that they do not indulge in unethical practices that will hurt the company’s brand
c) strong relationships with key government officials to ensure that it is in a best position to negotiation in the event of any legislative changes
d) damage to a company’s brand that threatens its profitability or sustainability due to unfavorable public perception of the company or its products or services
D
Ethics is a source of sustainable competitive advantage because
Question options:
a) build employee loyalty, hence reduce hiring and training costs
b) it allows the company to sell to countries that are under trade sanctions
c) it strengthens relationships with the government and gives the company an advantage in government contracts
d) it will enable the company to obtain loans at preferential interest rates
A
The process of making ethical decisions by individuals requires
Question options:
a) commitment, consciousness and legal savviness
b) market knowledge, commitment and competency
c) commitment, consciousness and intelligence
d) commitment, consciousness and competency
D
The role of HRM has evolved over the years and increasingly it is getting more and more involved in employing data analytics to future-proof the organisation, by using analytics
Question options:
a) as a dashboard tool
b) as a benchmarking tool
c) for management reporting
d) for predictive analysis
D
