Week 11 Flashcards
The goal of unions is
Question options:
a) to mitigate tensions between the union and management and prevent the use of violence by employees to achieve their goals
b) to help organisation’s grow its business so that everyone may gain from the profits
c) to obtain pay and working conditions that satisfy their members and giving their members a voice in the decisions that affect them
d) to increase the organisation’s profits through options that lower costs and raise outputs
C
The tripartite model in Singapore is one where
Question options:
a) the government, unions and employers adopting a consultative problem-solving approach to address the challenges of industrialisation for the mutual benefit of employers, workers, and society
b) employers and unions adopting a consultative approach in addressing government legislation that are affecting the business environment and the wealthy of employees
c) the government works with unions to ensure that employers do not exploit their workers and cause poverty rifts in the society
d) the government works with employers to put in place strategies that will enable them to maximise their profits so that all employees can benefit from it
A
Which of the following Act provides for the regulation of the relations of employers and employees and the prevention and settlement of trade disputes by collective bargaining, conciliation, arbitration and tripartite mediation of individual disputes
Question options:
a) Industrial Relations Act
b) Trade Unions Act
c) Trade Dispute Act
d) Industrial Harmony Act
A
An activity whereby union and management officials attempt to resolve conflicts of interest by exchanging commitments in a manner intended to sustain and possibly enrich continuing relationship
Question options:
a) collective negotiation
b) collective discussion
c) collective agreement
d) collective bargaining
D
The distributive bargaining approach in collective bargaining is one that tends
Question options:
a) to attack weak personalities of the opposite team so as to gain an advantage in the negotiation
b) to take into account the needs and issues of employers and employees to arrive at the best deal
c) to approach the bargaining process as a mutual problem-solving exercise
d) to view the two parties’ interest as being in conflict, making the negotiation process a win-lose exercise
D
In the Singapore context if the collective agreement cannot be concluded at the employer’s level, the following action may be taken
Question options:
a) the employer or union can serve notice to the Ministry of Manpower to request for conciliation assistance
b) both parties may call off the negotiation and settle it in the court
c) the management can withdraw from the negotiation and extend the existing collective agreement for another year
d) the union have the right to give the management 7 days’ grace, after which the union can call for a strike
A
Another name for mutual gain bargaining is
Question options:
a) win-win bargaining
b) convergence bargaining
c) divergence bargaining
d) win-lose bargaining
A
Which of the following is an example of individual grievance?
Question options:
a) organisation-wide retrenchment exercise
b) discriminated in a promotion exercise
c) company-wide wage-cut exercise
d) organisation-wide compulsory taking of annual leave
B
Which of the following is not considered a feature of a grievance procedure?
Question options:
a) the union has the right to call for work stoppage if the management fails to respond the stipulated time lag
b) levels of appeal depending on the hierarchical structure of the organisation and the HR Policy
c) the employee has the right to move to the next level if no decision satisfactory to both parties is reached within the Time Lag
d) the first level of appeal for an employee with a grievance is the immediate superior, unless the grievance is against the immediate superior
A
In the Singapore context, the Collective Agreement (CA) becomes legal binding on parties to the CA and their legal successors after it has been certified by the
Question options:
a) the High Court
b) the Supreme High Court
c) the Industrial Arbitration Court
d) the Magistrate Court
C
