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Bus 202 midterm > week 2 > Flashcards

week 2 Flashcards

1
Q

what is SCM

A

management of flow of goods and services (all process) that transform RM into final product

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2
Q

5 crucial elements of SCM

A

dev strat (plan), source RM, production, distrabution and returns

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3
Q

what is SCM trying to do

A

centerally control production, shipment and distrabution

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4
Q

planning?

A

predict future needs act accordingly

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5
Q

what is source IN SC

A

strong relation with suppliers (meet specefication, price)
-emergency

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6
Q

mnufactor

A

turn RM by machinary/labour to make new product

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7
Q

deliver

A

once sold get into customer hands

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8
Q

returns?

A

reverse logitics for product returns

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9
Q

whatis supply chain

A

netwrok of individual companies resoucres used to make and sell product

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10
Q

6 types SCM model

A

1- continous flow: manufactor/ produce same goods, little change in demand
2- agile: unpredicatble demand prioritze flexibility
3- fast model: quick turnover, short life cycle
4- flexible model: best forcompany impacted by seasonality, ramp up or down production
5- effecient model: best for tight profit margins
6- custom: highly specilized industry

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11
Q

why SCM important

A

help achieve business goals like quality improve or profit margin

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12
Q

SC components

A

vendor, wharehouses, transport company, distrabution center and retailers

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13
Q

functions of supply chain

A

product dev, marketing, operations, distrabution, finance, customer service

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14
Q

successful sc practices

A

-support improvment
-increas velocity
-encourage collaboration
-seek new tech
-

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15
Q

logisitics is 1 link in Sc what is it

A

planning/control of movment and storage of goods and service from orgin to final destination

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16
Q
  • Increased efficiency of SC has played role in
A

curbing inflation, lowers final cost to consumers

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17
Q

covid effect SC by

A

change in demand and delays due to restrictions

18
Q

3 elements needed if really a team

A

1- rely on other to achieve goal
2- have goal
3- mutualy accountable for goal

19
Q

collective intellegence based on what

A

based on lowest scoring person

20
Q

what is 3 types collective intellegence

A

1- social prespectives: pick up social cues
2- community in groups: if people dominate = not good
3- diversity

21
Q

what is SMM

A

(shared mental model) shared and accurate understanding among team members

22
Q

what is TMS

A
  • TMS (trans active memory system) as complimentary knowledge that is distributed among various team members, understand who knows what
23
Q

shared cognition involves

A

SMM and TMS, cognitions are shared accurate and complimentary undertsanding team possess

24
Q

stronger shared cognition =

A

better motivation, more teamwork and better perform

25
Q

8 types of shared cognition (would team memebrs answers these Q’s similar and are they accurate)

A

1- where to: what trying to accomplish
2- whats important: team priorities
3- who should: role clarity
4- how to: how to do task
5- whyto: rationale/ underlying reasons for actiokns
6- who knows: knowledge in team
7- what if: contingencies, what to do in certain events arise
8- whats up- situational awarness

26
Q

results of shared cognition

A

1- increased effort
2-improved routine coordination
3- faster smarter adjustments

27
Q

results of increased effort

A

enhances teams collective efficacy, vision goals and pririties

28
Q

improved routine coordination

A

display better teamwork behaviour, role tasks, norms

29
Q

what does smarter adjustments entail

A

situational cues, helps with why certain actions needed, not just what to do and who on team has most knowledge

30
Q
  • Cognitions both result from monitoring and enable monitoring to work, what does monitor reveal
A

whats going on and how team performing, effective monitor = shared understand situation

31
Q

why need shared cognition for monitoring to be effective

A

need common understanding to decide what to do with info or is just nooise

32
Q

familiraity vs performance curve

A

ushaped, too little or too much inhibits, too much= rely and not adjust

33
Q

personal familiriaty vs pro

A

personal: i know hobby/ family
pro: know strength/weakness

34
Q

personaly familiraty doesnt hurt but doesnt help, pro familiraty helps because

A

engage in deeper info share

35
Q

10 ways to build shared cognition

A

Dircetion setting
1- visioning: what future success look like
2- premortem: anticipate future issue
3- chartering: dev understand about team project/mission
preparing (coordinate actions by establish SMM
4-cross training: i know your job
5- role clarification:
6-scenario based : how handle future issue
updating
7-debriefs: discuss what happened
8- huddles: meeting to sync work
Assmiliating
9-onboarding: communicate norms
10-new leader assimilation

36
Q

how to be great teammate

A

1- stay alert: learn teamates capability
2-provide support without waiting
3- improve personally amd for team: personal flexibilty do new things
4- fufill commitments
5- effective communicator
6- care about what is right not who
7- acknowledge mistake and voice gratitude
8- provide and seek feedback
9- dont be toxic
10- rep team when interacting wiht outsiders of team

37
Q

more risk of supply chain

A

demand, regulatory risks

38
Q

participants in channel(agents and industrial distrabutor

A

agents: bring buyer and seller tog, get comission, usually no posessioin of product
industrial distrabutors: sell to industrial users, have sales force, make deliveries, extend credit and provide info to user

39
Q

team work effected by core processes which are

A

cognition, coaching, communication, coordination, cooperation, conflict

40
Q

influencig conditions of teamwork

A

context, composition and culture

41
Q
A

Bus 202 midterm (8 decks)

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