week 2

Question 1

what is SCM

Answer 1

management of flow of goods and services (all process) that transform RM into final product

Question 2

5 crucial elements of SCM

Answer 2

dev strat (plan), source RM, production, distrabution and returns

Question 3

what is SCM trying to do

Answer 3

centerally control production, shipment and distrabution

Question 4

planning?

Answer 4

predict future needs act accordingly

Question 5

what is source IN SC

Answer 5

strong relation with suppliers (meet specefication, price)
-emergency

Question 6

mnufactor

Answer 6

turn RM by machinary/labour to make new product

Question 7

deliver

Answer 7

once sold get into customer hands

Question 8

returns?

Answer 8

reverse logitics for product returns

Question 9

whatis supply chain

Answer 9

netwrok of individual companies resoucres used to make and sell product

Question 10

6 types SCM model

Answer 10

1- continous flow: manufactor/ produce same goods, little change in demand
2- agile: unpredicatble demand prioritze flexibility
3- fast model: quick turnover, short life cycle
4- flexible model: best forcompany impacted by seasonality, ramp up or down production
5- effecient model: best for tight profit margins
6- custom: highly specilized industry

Question 11

why SCM important

Answer 11

help achieve business goals like quality improve or profit margin

Question 12

SC components

Answer 12

vendor, wharehouses, transport company, distrabution center and retailers

Question 13

functions of supply chain

Answer 13

product dev, marketing, operations, distrabution, finance, customer service

Question 14

successful sc practices

Answer 14

-support improvment
-increas velocity
-encourage collaboration
-seek new tech
-

Question 15

logisitics is 1 link in Sc what is it

Answer 15

planning/control of movment and storage of goods and service from orgin to final destination

Question 16

• Increased efficiency of SC has played role in

Answer 16

curbing inflation, lowers final cost to consumers

Question 17

covid effect SC by

Answer 17

change in demand and delays due to restrictions

Question 18

3 elements needed if really a team

Answer 18

1- rely on other to achieve goal
2- have goal
3- mutualy accountable for goal

Question 19

collective intellegence based on what

Answer 19

based on lowest scoring person

Question 20

what is 3 types collective intellegence

Answer 20

1- social prespectives: pick up social cues
2- community in groups: if people dominate = not good
3- diversity

Question 21

what is SMM

Answer 21

(shared mental model) shared and accurate understanding among team members

Question 22

what is TMS

Answer 22

• TMS (trans active memory system) as complimentary knowledge that is distributed among various team members, understand who knows what

Question 23

shared cognition involves

Answer 23

SMM and TMS, cognitions are shared accurate and complimentary undertsanding team possess

Question 24

stronger shared cognition =

Answer 24

better motivation, more teamwork and better perform

Question 25

8 types of shared cognition (would team memebrs answers these Q's similar and are they accurate)

Answer 25

1- where to: what trying to accomplish 2- whats important: team priorities 3- who should: role clarity 4- how to: how to do task 5- whyto: rationale/ underlying reasons for actiokns 6- who knows: knowledge in team 7- what if: contingencies, what to do in certain events arise 8- whats up- situational awarness

Question 26

results of shared cognition

Answer 26

1- increased effort 2-improved routine coordination 3- faster smarter adjustments

Question 27

results of increased effort

Answer 27

enhances teams collective efficacy, vision goals and pririties

Question 28

improved routine coordination

Answer 28

display better teamwork behaviour, role tasks, norms

Question 29

what does smarter adjustments entail

Answer 29

situational cues, helps with why certain actions needed, not just what to do and who on team has most knowledge

Question 30

* Cognitions both result from monitoring and enable monitoring to work, what does monitor reveal

Answer 30

whats going on and how team performing, effective monitor = shared understand situation

Question 31

why need shared cognition for monitoring to be effective

Answer 31

need common understanding to decide what to do with info or is just nooise

Question 32

familiraity vs performance curve

Answer 32

ushaped, too little or too much inhibits, too much= rely and not adjust

Question 33

personal familiriaty vs pro

Answer 33

personal: i know hobby/ family pro: know strength/weakness

Question 34

personaly familiraty doesnt hurt but doesnt help, pro familiraty helps because

Answer 34

engage in deeper info share

Question 35

10 ways to build shared cognition

Answer 35

Dircetion setting 1- visioning: what future success look like 2- premortem: anticipate future issue 3- chartering: dev understand about team project/mission preparing (coordinate actions by establish SMM 4-cross training: i know your job 5- role clarification: 6-scenario based : how handle future issue updating 7-debriefs: discuss what happened 8- huddles: meeting to sync work Assmiliating 9-onboarding: communicate norms 10-new leader assimilation

Question 36

how to be great teammate

Answer 36

1- stay alert: learn teamates capability 2-provide support without waiting 3- improve personally amd for team: personal flexibilty do new things 4- fufill commitments 5- effective communicator 6- care about what is right not who 7- acknowledge mistake and voice gratitude 8- provide and seek feedback 9- dont be toxic 10- rep team when interacting wiht outsiders of team

Question 37

more risk of supply chain

Answer 37

demand, regulatory risks

Question 38

participants in channel(agents and industrial distrabutor

Answer 38

agents: bring buyer and seller tog, get comission, usually no posessioin of product industrial distrabutors: sell to industrial users, have sales force, make deliveries, extend credit and provide info to user

Question 39

team work effected by core processes which are

Answer 39

cognition, coaching, communication, coordination, cooperation, conflict

Question 40

influencig conditions of teamwork

Answer 40

context, composition and culture