week 1 Flashcards

1
Q

team definition

A

-2+ people
-interact
-rely on each other
-share goal
-viewed as unit

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2
Q

3 components of team effectivness

A

1- sustained performance
2-team resilience= work through challenges
3- viatlity= maintain energy and resources for future success

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3
Q

7 drivers of team effectivness

A

1- capability
2-cooperation
3-coordination
4-communication
5-cognition
6-conditions
7-coaching

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4
Q

what does capability refer to

A

individual and collective team compentencies
does team have the skills needed to overcome challenges

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5
Q

cooperation refers to?

A

attitudes and beliefs individuals bring to team each day
- do they think can succeed and trust each other (mindset)

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6
Q

coordination?

A

teamwork behaviour to be highly effective
-actions not attitudes

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7
Q

communication

A

refer to info exchange within team and outside-for proper awarness

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8
Q

cognition

A

possess a shared or complimentary understanding about key factors
-what would each individual say about team priorities

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9
Q

conditions

A

context in which team operates
-environment inhibitor or helper

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10
Q

coaching?

A

refers to leadership

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11
Q

are drivers independents and why

A

no- communication facilitation of shared cognition

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12
Q

what driver emerges from other 6

A

cooperation, attitudes like trust emerge from doing other things well

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13
Q

which driver is central in team effectivness

A

coaching, should ensure that other 6 drivers able to sustain effective performance

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14
Q

each driver influences?

A

outcomes like performance quality or innovation

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15
Q

for profit vs non profit

A

For: relation is risk vs profit and money from private source
Non: profit not motive and money from donour or gov

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16
Q

consumer vs business product

A

C: shopping, conviennce
B: provide beneift and deliver value like: installations, RM, supplies
-Both provide value

17
Q

what is effeciency

A

least possible amount of resourcesto get work done

18
Q

what is effectivness

A

ability to produce desired result

19
Q

which team driver do we not control

A

capability

20
Q

which team driver do we learn to adapt

A

conditions