week 12 work and moral distress Flashcards
What does a quality practice environment look like?
- collaboration
- communication
- responsibility/accountability
- leadership (not just management)
What are the consequences of a negative work environment?
-turn over
- patient suffer
- more errors/critical incidents
- negative reputation
- increased sick time
What is discriminiation in nursing?
unfair or unjustified treatment that can harm individuals’ careers and their health.
What is workplace violence?
an act
- results in injury
- threat of injury
(both real or perceived)
- act of aggression
- verbal or written threats
vandalism of personal property
What is incivility in the workplace?
unprofessional behaviour like rolling eyes at you
How can nurses address disruptive behaviour?
- site policies and procedures
- promote awareness of the issues
- educate yourself about conflict resolution skills
- pay attention to communication skills (your own)
- confront behaviours if safe to do and report to supervisor/manager
What are 4 steps to help prevent violence in the workplace?
- Assess risk - patient and colleague
- develop violence prevention policy
- provide info to employees
- investigate incidents
What are the 4 steps to take if an incident happens?
- inform your manager
- seek first aid if needed
- file an IR
- Start a WCB claim
What are the 4 rights according to the workplace health and safety act?
1.Right to know about hazards
2.Right to bring forward WHS concerns
3.Right to refuse unsafe work
4. Freedom from discriminatory action
What are the laws to protect healthcare workers?
Can - criminal code of canada
mb- workplace safety and health act
MB- human rights code
WRHA- respectful workplace policy
CRNM - duty to provide care
MB- public interest disclosure act (PIDA)
What is the public interest disclosure act (PIDA)?
whistleblowing
- disclosure of unethical or unsafe practice
- for anything that creates danger to life, health or safety of persons or environment
What are the 4 ethical considerations when deciding to whistleblow on an individual or organization?
A- safe, compassionate care
D - honor dignity - speak up
F- promote justice - refuse to be complicit
G- work collaboratively - protect the patient by stepping in
What is the difference between moral distress and ethical distress?
moral distress- i know what to do but i’m blocked from doing it
ethical distress- having options but one ethical right will be honoured and one will be broken
What is nurse burnout?
Emotional and physical exhaustion d/t stressful responsibilities
What is compassion fatigue?
prolonged emotional strain causes detachment and difficulty providing empathetic care.
