Week 11: Collaboration

Question 1

What is collaboration?

Answer 1

When 2 or more people work together towards a common goal

Question 2

What are the difficulties of collaboration?

Answer 2

Coordination and communication

Question 3

What are the guidelines for giving and receiving feedback?

Answer 3

• Be Specific
• Avoid personal comments
• Question emotions obtained by work

Question 4

How much collaboration do operational decisions require?

Answer 4

Very little (e.g. Should credit be extended to vendor B)

Question 5

How much collaboration do managerial decisions require?

Answer 5

Moderate collaboration (e.g. How much should the software budget be next year…)

Question 6

How much collaboration do strategic decisions require?

Answer 6

High collaboration (e.g. Should a new product line be started?)

Question 7

What are structured decisions?

Answer 7

Decisions made using an accepted and understood method

Question 8

What are unstructured decisions?

Answer 8

Decisions are made with no method and no proven optimal decision.

Question 9

What is synchronous communication?

Answer 9

When all team members meet at the same time, but not necessarily at the same location (e.g. conference calls)

Question 10

What is asynchronous communication?

Answer 10

When team members do not meet at the same time or location (e.g. email exchange)