Week 10 - Training Flashcards
1
Q
Changes and Training
A
- Changes in goals, purchase of new equipment, enactment of new laws or regulations, fluctuations in the economy, increased pressures from stakeholders, and the actions of competitors require organizations to implement training and development activities to ensure that their staff have knowledge, skills, abilities and other KSAOC characteristics to confront new challenges.
- This is a development function
- The above indicate whether the org needs to provide training
2
Q
Goals of Training
A
Training is defined as the effort to increase the knowledge, skills, and abilities of employees and managers so that they can better do their jobs.
3
Q
What is the training process?
A
- Needs Assessment
- Developing Training objectives
- Developing the curriculum
- Delivering training
- Evaluating training
4
Q
Needs Assessment
A
- A strategic job analysis performed prior to the needs assessment is useful to provide clues as to what training is needed. What needs to be done?
- A difference b/w what is currently being done and what needs to be done
- Must be accurate to have successful training
5
Q
Develop Curriculum
A
- curriculum should provide necessary information and be developed to maximize the imparting of KSAOCs
- on the job training/off site training
6
Q
What are training techniques?
A
Lecture, role playing, case studies, experiential exercises, audiovisual methods, programmed instruction and computer based training, community resources, e-learning and technology.
7
Q
Delivering Training
A
- The stage where the trainer and the participants converge
- Depends on the info being presented, skills that need to be taught, aptitudes of the participants, and techniques used
8
Q
Evaluating Training
A
- Improves training programs by providing feedback to the trainers, participants, and managers
- Assesses employee skill levels
- Can be used to measure changes in knowledge, level of skills, and level of effectiveness
