week 10: service delivery alts

Question 1

What is accountability in representative democracies?

Answer 1

those holding government power are answerable and responsive to the people for how that power is used

Question 2

5 different types of accountability in the public sector?

Answer 2

political accountability

legal accountability

admin

financial

professional

Question 3

political accountability

Answer 3

Accountability to the public, primarily exercised through elections and public scrutiny

Question 4

legal accountability

Answer 4

Accountability to the law,

enforced through judicial review, conflict of interest laws, and other legal mechanisms

Question 5

administrative accountability

Answer 5

Accountability to politicians and superiors

through administrative reviews, rules, and directives to maintain bureaucratic responsivenes

Question 6

financial accountability

Answer 6

Accountability to the legislature regarding the use of public funds

involving parliamentary budget approvals, reviews of financial statements, and ensuring spending compliance

Question 7

professional accountability

Answer 7

Accountability to professional norms and values

upheld through disciplinary actions, whistleblower protections, and promoting ethical conduct

Question 8

What are the three distinct concepts in Johnson’s Synthetic Approach to accountability?

Answer 8

political
legal
social responsiveness

Question 9

political responsiveness

Answer 9

most visible form of accountability, focusing on ministerial responsibility, elections, and public scrutiny of elected officials

Question 10

legal responsiveness

Answer 10

Emphasizes adherence to the rule of law, judicial review, and conflict of interest laws to prevent the misuse of power and fair decision making

Question 11

social responsiveness

Answer 11

broad concept focused on ensuring that government actions serve societal goals and the public interest,

promoting ethical conduct and responsiveness among public servants

Question 12

accountability involves a …

Answer 12

principal-agent relationship

Question 13

principal assigns…

Answer 13

responsibility and resources to an agent

Question 14

agent …

Answer 14

carries out tasks

Question 15

What is alternative service delivery (ASD)?

Answer 15

any service delivery method not carried out solely by a single government department.

Question 16

ASD involves …

Answer 16

partnerships with other levels of gov to improve service effeiceny and effectiveness

Question 17

What are some examples of service delivery options within ASD?

Answer 17

crown agencies
crown corps
partnerships
contracting out
franchising and licensing
privatization

Question 18

crown agencies

Answer 18

particularly regulatory agencies, which operate at arm’s length from government to enforce regulations and make expert-based decisions

Question 19

crown agencies ex

Answer 19

CN rail

Question 20

crown corporation

Answer 20

government-owned entities that operate commercially with a public policy mandate,

Question 21

crown corp ex

Answer 21

lcbo

Question 22

partnership

Answer 22

public-public partnerships between government entities, public-private partnerships (P3s) with private corporations and non governmental orgs

Question 23

partnership ex

Answer 23

york region and Toronto water and waster water ex

Question 24

contracting out

Answer 24

the government purchases services from private firms while remaining accountable for service delivery

Question 25

franchising and licensing

Answer 25

government grants rights to private firms to provide specific services

Question 26

licensing ex

Answer 26

only people with licenses are allow to carry out service
hydro

Question 27

privatization

Answer 27

government relinquishes control by selling assets or interests in services to private entitie

Question 28

ex privatization

Answer 28

air Canada

Question 29

some challenges associated with ASD and accountability?

Answer 29

increased complexity and fragmentation
arms length relationship
hidden or shadow bururcary
transaction costs

Question 30

hidden / shadow bureaucracy

Answer 30

private or non-governmental partners, lacking transparency and potentially undermining democratic oversight.

Question 31

NPM view of accountability in ASD

Answer 31

emphasis on results over process,

promotes performance-based accountability, assuming that market competition will drive efficiency

Question 32

NPG view of accountability in ASD

Answer 32

recognizes multiple accountabilities within networks and aims to enhance social responsiveness and collaboration