lesson 8: Street Level Bureaucrats and Representative Bureaucracy Flashcards
What are street-level bureaucrats?
public service workers who interact directly with citizens in performing their jobs
SLB work in challenging and make decisions with…
discretion
examples of SLB
social workers, teachers, police officers, and judges.
Why do street-level bureaucrats have discretion?
heir work is complex and involves making rapid judgments
They must assess individuals and make decisions based on their professional judgment
often work independently without direct supervison
two forms of representative bureaucracy?
passive and active representation
passive rep
when the demographic composition of the bureaucracy mirrors the general population.
indicator of equal opportunity and access to power
active rep
goes beyond passive representation by suggesting that bureaucrats’ shared values and experiences with the groups they represent will lead to policy outcomes that benefit those groups
three necessary conditions for active representation?
Bureaucrats must have discretion in their decision-making
They must exercise this discretion in policy areas that impact the group they represent
There must be a direct association between their decisions and the outcomes
What is the impact of women in representative bureaucracy?
presence of women in bureaucratic roles leads to improvements in the quality and quantity of policies targeted towards women.
What are Employment Equity Programs?
implemented in Canada in the 1980s to address past inequities and ensure the inclusion of historically disadvantaged groups in the public service
acknowledge past discrimination
prohibit current discrimination
promote equitable representation towards disadvantaged groups
How are Employment Equity Programs protected in Canada?
protected under Section 15 of the Canadian Charter of Rights and Freedoms
section guarantees equal treatment under the law
