WEEK 1: Relational approach to cultural and social considerations in health assessment, The interview, The complete health history Flashcards

1
Q

what are the 3 levels of inquiry in a relational approach?

A

Intrapersonal (what the patient is feeling and what is influencing you), Interpersonal (considers experience of patient getting examined) and Contextual (considers circumstances influencing assessment)

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2
Q

what are the two lenses used in a relational approach?

A
  1. Meaning and Interpretation: called a hermeneutic phenomenological lens and considers how the patient attributes meaning to the circumstances and how they are interpreting the event.
  2. Power: called a critical lens and considers various aspects of power between health care providers and patients as well as power structures within society.
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3
Q

what is gender filter?

A

where some health care treatments overlook, misdiagnose or may be misunderstood based on gender.

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4
Q

what is decolonizing filter?

A

understanding how bias, stereotypes, culture, social determinants such as poverty, education level or geographic location may be influencing the client.

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5
Q

what are health inequities?

A

differences in the distribution of health outcomes between populations that are unnecessary, avoidable, unfair, and unjust.

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6
Q

mention the 3 practice imperatives while conducting health assessments.

A

Practice imperative 1: Conduct culturally safe health assessments
Practice imperative 2: Pay attention to the social and economic contexts of patients’ and families’ lives
Practice imperative 3: Intentionally work to build trust and create safety

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7
Q

what is subjective data?

A

what the patient says about themselves

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8
Q

list the milestones of a successful interview

A
  • Gather complete, accurate data
  • Establish rapport and trust
  • Awareness of implicit bias
  • Share information with pt. about their health state
  • Build rapport for a continuing therapeutic relationship
  • Look for opportunities to engage in health promotion and illness prevention
  • Social Determinants of Health
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9
Q

what is the contract between patient and examiner?

A

the interview

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10
Q

what are the factors to consider in the contract (the interview)?

A
  • Time and place
  • Introduction and explanation
  • Purpose
  • Length
  • Expectations
  • Presence of others
  • Confidentiality
  • Costs
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11
Q

facilitating the interview involves awareness of?

A
  • How social and professional positioning affects pt. perception.
  • How you communicate.
  • How thoughts, judgements, emotions, and physical proximity can influence the assessment.
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12
Q

the process of communication involves?

A
  • Sending
  • Receiving
  • Attending to power differentials
  • Recognizing Implicit Bias
  • Communication skills (* Unconditional positive regard
  • Empathy
  • Active listening)
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13
Q

what should always be done about the physical setting?

A
  • Ensure privacy
  • Minimize interruptions
  • Attention to the physical environment
  • Taking notes
  • Electronic clinical documentation
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14
Q

what are the challenges of note taking?

A
  • Impedes eye contact
  • Shifts attention away from patient
  • Interrupts patient’s narrative flow
  • Impedes observation of nonverbal behaviour
  • Can be threatening during discussion of sensitive issues
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15
Q

what are the benefits of electronic clinical documentation?

A
  • Can minimize redundancy
  • Helps stay focused on patient and convey active listening
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16
Q

what are the types of responses that are given during communication?

A
  • Facilitation
  • Silence
  • Reflection
  • Empathy
  • Clarification
  • Interpretation
  • Explanation
  • Summary
17
Q

what is facilitation?

A

Responses that encourage the patient to say more, they are also called general leads and show that you are interested and will listen further. E.g. of verbal facilitation are “mmm-hmm”, “go on”, “please continue” and “uh-huh”

18
Q

what is silence?

A

it is a highly effective communication technique, particularly after open-ended questions. It communicates to patients that they have time to think and collect their thoughts while also giving you a chance to observe the patient unobtrusively and to note nonverbal cues.

19
Q

what is reflection in the response context?

A

Reflection is repeating part of what the patient has just said. It focuses further attention on a specific phrase and helps the patient feel free to continue to answer.

20
Q

What is clarification?

A

Clarification is used to summarize the patient’s words, to make them clearer by simplifying them, and then to ensure that you are on the right track

21
Q

what is explanation?

A

give the patient information and share factual and objective data.

22
Q

examples of nonverbal skills?

A
  • Physical appearance
  • Posture
  • Gestures
  • Facial expression
  • Eye contact
  • Voice
  • Touch
23
Q

list the ten traps of interviewing

A
  1. Providing false assurance or false reassurance
  2. Giving unwanted advice
  3. Using authority
  4. Using avoidance language
  5. Engaging in distancing
  6. Overusing professional jargon or casual language
  7. Using leading or biased questions
  8. Talking too much
  9. Interrupting
  10. Using “why” questions
24
Q

what is objective data?

A

results from the physical examination, laboratory and radiological results

25
Q

what is genogram?

A

family tree