Week 1: Introduction Flashcards

1
Q

What is advertising?

A

A paid, mediated form of communication from an identifiable source, designed to persuade the receiver to take some action, now or in the future.

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2
Q

What are some of the uses of advertising? (6)

A
  • communicate + interact
  • engage + involve
  • brand awareness
  • brand equity
  • brand image
  • drive demand
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3
Q

What questions do you need to think to understand consumers? (4)

A
  • what is important to them?
  • what media are they consuming?
  • when are they planning to buy?
  • what are they thinking when they make purchasing decisions?
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4
Q

What are they key functions of advertising? (5)

A
  • account management
  • planning
  • media
  • creative
  • production
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5
Q

What are the two advertising options a client can choose?

A

In-house or hiring an advertising agency.

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6
Q

What are the types of advertising agencies? (3)

A
  • full-service
  • creative boutiques
  • media-buying services
  • others
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7
Q

What facilitates the “pull” part of Schultz’s model?

A

Digital media - is different from traditional media because it allows consumers to increase exponentially the impact of their communication by using various platforms.

Interactive advertising is still digital, but can be paid and unpaid, and involves mutual action between producers and consumers.

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8
Q

According to the interactive advertising model (IAM), what are some functions - internet motives? (4)

A
  • research
  • shop
  • entertain/surf
  • communicate/socialise, etc

It is consumer-controlled

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9
Q

According to the interactive advertising model (IAM), what are some information processes - cognitive ‘tools’? (3)

A
  • attention
  • memory
  • attitude

They are consumer controlled

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10
Q

According to the interactive advertising model (IAM), what are some ad types? (5)

A
  • product/service
  • PSA
  • issue
  • corporate
  • political
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11
Q

According to the interactive advertising model (IAM), what are some ad formats? (6)

A
  • banner
  • sponsorship
  • interstitial
  • pop-up
  • hyperlink
  • website, etc
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12
Q

According to the interactive advertising model (IAM), ad features can either be…?

A

Objective or subjective

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13
Q

According to the interactive advertising model (IAM), what are some consumer responses?

A
  • forget/ignore the ad
  • attend to the ad
  • form attitude toward the ad
  • click on ad
  • explore the website
  • email the advertiser
  • purchase the product, etc
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14
Q

What is IMC?

A

Integrated marketing communication - the application of consistent brand messaging across both traditional and non-traditional marketing channels and using different promotional methods to reinforce each other.

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15
Q

Reasons for the growing importance of IMC: from — to …?

  • media advertising to…?
  • mass media to…?
  • manufacturer dominance to…?
  • general focus to…?
  • low agency accountability to…?
  • limited internet availability to…?
  • marketer control over information to…?
A
  • media advertising to multiple forms of communication
  • mass media to specialised media
  • manufacturer dominance to retailer dominance
  • general focus to database marketing
  • low agency accountability to greater agency accountability
  • limited internet availability to widespread internet availability
  • marketer control over information to consumer demand for timely info and entertainment
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16
Q

What is the integration continuum?

A

Disfunction Synergy

At one end of the continuum, audiences receive mixed or incorrect messages (dysfunction). At the other end, the combined effect of all messages adds value (synergy).

17
Q

What are the two types of integration?

A

Message (tactical) and strategic

18
Q

Message integration is all about…?

A

Verbal and visual consistency

19
Q

What are the components to achieving message integration? (6)

A
  • Theme line
  • Message consistency
  • Colour
  • Shared consistency
  • Common tone
  • Logo
20
Q

Strategic integration brings together all elements of the IMC mix. To achieve this, what are those elements? (8)

A
  • Shared budget
  • Coordination
  • Common objectives
  • Corporate mission
  • Multiple communications disciplines
  • Multiple audiences
  • Cross-functional teams
  • Strong leadership
21
Q

What are the IMC principles?

A
  • All customer touch points impact the brand/brand equity, not just adverts and promo materials
  • Interactive, two-way communication is just as important as one-way mass media messages
  • Transactions are relationship building blocks - each transaction strengthens or weakens a customer-brand relationship
  • Retaining and growing customers is just as, if not more, important than acquiring customers
  • IMC is an ongoing interactive process