Week 1 Flashcards
Listening is the active process of receiving info. and examining one’s reactions to the messages received. What is the therapeutic value?
nonverbally communicates nurse’s interest in the patient
Silence is periods of no verbal communication among participants for therapeutic reasons, such as?
Gives patient time to think and gain insights, slows the pace of interaction, and encourages the patient to initiate conversation while conveying the nurse’s support, understanding, and acceptance
Restating is repeating to the patient what the nurse believes is the main thought or idea expressed. Therapeutic value:
Demonstrates the nurse is listening and validates, reinforces, or calls to attention to something important that has been said.
Reflection is directing back to the patient their feelings, ideas, questions, or content. What is the Therapeutic value?
Validates the nurse’s understanding of what the patient is saying and signifies empathy, interest, and respect for the patient.
Clarification is asking the patient to explain what they mean or attempting to verbalize vague ideas or unclear thoughts of the the patient to enhance the nurse’s understanding. What is the TV?
Clarifies the patient’s feelings, ideas, and perceptions and to provide an explicit correlation between them and the patient’s actions.
Focusing is questions or statements to help the patient develop, explore, or expand an idea or verbalize feelings. What is the TV?
Allows the patient to discuss central issues and keeps communication goal directed.
Broad openings are encouraging the patient to select topics for discussion. What is the TV?
Indicates acceptancy by the nurse and the value of the patient’s initiative.
Humor is the discharge of energy through the comic enjoyment of the imperfect. What is the TV?
Promotes insights by bringing repressed material to consciousness, resolving paradoxes, tempering aggression, and revealing new options; a socially acceptable form of sublimation
Informing is providing information. What is the TV?
Helpful in health teaching or patient education about relevant aspects of the patient’s well-being and self-care.
Sharing perceptions is asking the patient to verify the nurse’s understanding of what the patient is thinking or feeling. What is the TV?
Conveys the nurse’s understanding to the patient and has the potential to clarify confusing communication; may promote additional reflection.
Theme identification is underlying issues or problems experienced by the patient that emerge repeatedly during the course of the nurse-patient relationship. What is the TV?
Allows the nurse to best promote the patient’s exploration and understanding of important problems.
Suggesting is the presentation of alternative ideas for the patient’s consideration relative to problem solving. What is the TV?
Increases patient’s perceived options or choices.
The process that people use to exchange information, in which they simultaneously send and receive messages both verbally and nonverbally is:
communication
—– is a planned method or series of methods used to help someone learn. The person using these methods is a teacher. “Helping another person learn”
Teaching
—- the process of acquiring or increasing knowledge or changing behavior in a measurable way as a result of the experience. The patient usually takes this role.
Learning.
