WEEK 1 Flashcards

1
Q

HRM Def:

A

managing people
process of
hiring, mobilizing and developing of employees
so that they become more valuable to the organization

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2
Q

HRM Managing people includes

A

1-conducting job analysis
2-planning personal needs
3-recruiting right persons
4-orienting & training
-
1-managing wages and salaries
2-providing benefits and incentives
-
1-evaluating performance
2-resolving disputes
3-communicate with all staff members

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3
Q

HRP

A

HRd
HRs

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4
Q

HRd>HRs

A

recruite

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5
Q

HRd=HRs

A

Right Sizing

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6
Q

HRs>HRd

A

down sizing
1-layoff
2-firing

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7
Q

Evaluation based on

A

logic
competencies + KPIs

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8
Q

communication based on

A

code of conduct

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9
Q

staffing includes

A

recruitment + selection

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10
Q

socialization

A

introduce new comers to the staff

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11
Q

orientation

A

providing with basic information
1-org
2-technical

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12
Q

training

A

for the current position

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13
Q

career development

A

prepare for future position

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14
Q

salary based on

A

fixed compensation
time (long period)

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15
Q

wage based on

A

variable compesnation (task)
time (short period)

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16
Q

direct compensation

A

CASH
wages and salaries

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17
Q

indirict compensation

A

benefits
(medical insurance, accommodation)

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18
Q

Recruitment cycle

A

Initial screening (CVs)

Test

Interview

Reference checking

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19
Q

Initial Screening

A

check the minimum req
(knowledge)

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20
Q

Tests

A

tech, IQ, EQ
filter

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21
Q

Interview

A

Turning point
whether u got the job or not

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22
Q

situation of communication

A

win-win situation

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23
Q

the recruiter decide to

A

(hire or not to hire)
the candidate

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24
Q

the candidate will decide to

A

(accept or reject)
the proposed position

25
Q

Job Interview is not to

A

check Cand knowledge

26
Q

Questions based on

A

JD
Competencies
previous example

27
Q

Job Interview is to
purpose

APMP

A

test the candidate
personality
motivation
passion
attitude

based on the way he or she answer it

28
Q

RJP

Realistiv Job Preview

A

Inform the candidate of both
- & + sides of the job

29
Q

EV based on GBI

Grid Based Interview

A

comp–def–question

30
Q

Job Interview Methodology

A

1-Timeline (progression)
2-ITs
3-QG
4-purpose(Q)

IT (Interview Techniques)

31
Q

1-Timeline in the progression

A

Optimize (Qu + eff)
order(Q)

32
Q

2-ITs based on two main skills

A

1-Listining skills
2-How to formulate Q

33
Q

3-QG

A

Q—Assess-SW——-JA

34
Q

4-Ability to know

A

purpose–Q—-Info— (Q)

35
Q

Inappropriate Attitudes

A

delay——-justification

36
Q

Questions to avoid

if unrelated to the job

A

Religon
Political
Sexual
Personal

37
Q

Positive attitudes of the recruiter

A

Proffesional
Transperent (RJP)
Respectful
Active listining

power —–Proffesional (fiendly)
respectful —-polite—–fair —ASA

38
Q

Attitudes

A

Consquences of :
Cognitive part (debrived)
Affection (i hate this place)
intention to behaviour ( i am leaving , engage in toxic behaviour )

39
Q

Don not judge based on

A

behaviour,,,,
attitudes

40
Q

satsified therfore

A

motivated

41
Q

Dissatisified therofre

A

Toxic

42
Q

Job interview programme

A

1-Welcome
2-Introduction & data verification (CV, ML)
3-Search +Info—–CV
Q—-Comp, Mot—Fit
4-Conclusion

43
Q

hiring based on

QPC

A

qualification
personality
Competencies

44
Q

GBI
9 Grids

page 7

A

Performance——potentional Comp
(L——-H)

45
Q

leadership

A

Ability to Manage people
Decision making
Assign activities
Allocate tasks
Follow up the performance

46
Q

Motivation

A

Passion

47
Q

Social Responsibiliteis

A
48
Q

Hiring based on

A

qualification fit
personality fit
culturalliy fit

49
Q

personality fit

A

1-intution (observation)
assessment
2-group (observation)
3-self

50
Q

welcome
trusty atmosphere

A

friendly + proffesional
ur self
org

51
Q

2-Introduction + Data verification

A

general + simple Q

52
Q

Autonomy
position
knowledge
challenging
security

A
53
Q

Transversal comptencies

A

ABILITY TO HANDLE INTERUPTIONS
SENSE OF SERVICE

54
Q

Ability to handle interruptions

A

Paper please do not disturp

55
Q

Sense of service

A

Fun, Favor
Swich shifts

56
Q

Types of questions

A

1-General
2-Stressful
3-Off the wall

57
Q

1-general Q

A

simple (competencies)
tell me about ur self?
SW
Leadership style?
domocartic ,supportive
how do u delegate the auithorites?

58
Q

how do u delegate the auithorites?

A

based on the tasks and the person
1-unwelling + unable
telling
what he will do exactly
2-unwelling + able
selling
motivation
3- welling and unable
participation
training joint DM
4-welling + able
delegation