Waitress

Question 1

What are your salary expectations?

Answer 1

Can you tell me the range for this position?

Question 2

Here’s our pay range

Answer 2

“I’m looking for [] but am open to negotiation after hearing about benefits.”

Question 3

Do you have any questions for me?

Answer 3

1. Can you tell my more about your team values and culture?

Question 4

Why do you want to be a server, and what can you bring to the role?

Answer 4

I’m looking for work that offers plenty of variety, opportunities to learn and that never gets boring. I’m an organized, conscientiousness person who is also able to be flexible, and I’d like to use my strengths to bring more joy to people’s lives.

Question 5

What are important skills/attributes for a server?

Answer 5

Providing, efficient, knowledgeable service
The ability to remain calm under pressure
Strong communication skills
Dealing with customer complaints when they arise

Question 6

Why us and not a competitor

Answer 6

You have excellent reviews
You also have a simple yet quality focused menu that seems easy for customers and servers to navigate while offering excellent food.

Question 7

How would you deal with a customer complaint?

Answer 7

First, I would listen carefully. I think it’s so important for customers to be able to tell complaints to a human being face to face. I would resolve anything I could on the spot - if it was about food perhaps refunding or exchanging it, but if it couldn’t be resolved right away, I’d take a note to the manager so that person could follow up with the customer. Importantly though, I would prioritize following the procedures you have for addressing complaints.

Question 8

What is your greatest weakness?

Answer 8

Because I love variety, I can become bored and lose focus if tasks become too repetitive.