Medical Receptionist

Question 1

Tell me about yourself / why do you want to be a medical receptionist?

Answer 1

I’m an analytical person with strong communication skills capable of working both alone and in a busy environment. I can remain calm under pressure, have relavant experience and most importantly love animals.

Question 2

Qualities / Skills

Answer 2

I’m organized and conscientious but able to be flexible when necessary.

I’m fast learner confident about my abilities. Importantly, I understand the importance of providing quality service while showing compassion.

Question 3

Prioritize

Answer 3

Doctor (strict schedule)
Line of customers (waiting more time)
Phone (can reply to a message later)

Question 4

What do you expect to do on a daily basis

Answer 4

The responsibilities will vary from booking appointments and scheduling to responding to requests from medical professionals to interacting with and helping patients.

Question 5

Why might people be angry

Answer 5

It’s normal for people to become angry when something as serious as the health of their pets is at risk - I should know. I’ve been angry about it before.

I’m naturally confident and resilient but have also researched communication skills preparing for situations like those Depending on the situation, I would use a variety of the communication tactics I’d learned to help customers effectively and empathetically.

Question 6

You’re hired

Answer 6

Thank you so much! I’m so glad to receive this offer. Would it be obnoxious for you to email it? I would love to take a day or two to think it through.

Question 7

How are you

Answer 7

I’m amazing thank you! I’ve been looking forward to thins interview and am glad to have the chance to talk with you. How are you?