Sales Flashcards

1
Q

What are your pay expectations?

A

Can you tell me the range of base and commission pay for this position?

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2
Q

Here’s our pay range

A

“I’m looking for [] but am open to negotiation after hearing about benefits.”

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3
Q

Do you have any questions for me?

A
  1. Can you tell my more about your team values and culture?
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4
Q

Weakness

A

I’m a very creative problem solver. I like to look at the big picture and design the best possible solutions, but one of my weaknesses is not being detail oriented enough for certain more specific tasks. I like to think big, and I like to solve big problems - the minutiae tends to slow me down. I like to develop systems such as checklists that make it easier to organize those details.

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5
Q

How would you handle a dissatisfied customer?

A

Listen
Apologize
Resolve complaint (ideally to a higher standard than before)
Check if things have resolved for the customer

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