W8: Org Psych 2

Question 1

Job demands and resources model

Answer 1

Causes: job insecurity, loss of control, role ambiguity

Symptoms: burnour and job disasstifacion

Model suggests that:
* When job demands are high, job positives are low –> stress and burnour are common and likely
* Good job positives can offset the effects of extreme job demands

Question 2

Primary drivers of the job demands and resources model

Answer 2

Job demand:
* Physical and emotional stress in the role
* e.g. heavy workload, stressful working environment, role ambiguity, poor relationships

Job resources/job positives
* Physical, social and organisational factors, focusing on achieving goals and reducing stress
*e.g. autonomy, strong work relationships, opportunities to advance, coaching and mentoring, learning and development

Question 3

Model of resilience:

Answer 3

Causes: individual differences in capacities for resilience

Symptoms: poor wellbeing in response to change

Lack of resilience capacies –> rigid thinking styles

Resilient people –> flexibiity, ability to cope with uncertainty, being mindful of their professional values

Question 4

Social identity theory:

Answer 4

Causes: intergroup conflict
Symptom: difficulty working together

Seeing ingroup members with individual differeces, and outgroup memebers are homogenised and stereotyped

Question 5

Intervention strategy for burnour and job dissatisfaction

Answer 5

Coaching, development and encouragement

e.g. encourage job crafting to find meaning in new roles; facilitate a more proactive appraoch to problems

Question 6

Intervention strategy for individual differces in wellbeing, as a response to change

Answer 6

Resilience training