W2: Lecture slides

Question 1

Production

Answer 1

Includes activities involved in creating a product

Question 2

Purchasing

Answer 2

The part of the supply chain that involves worldwide buying of raw materials, component parts, and products used in the manufacturing of the company’s products and services

Question 3

ISO 9000

Answer 3

A certification process that requires certain quality standards must be met. Focus management attention on the need to improve the quality of products and processes

Question 4

Hidden costs of foreign locations

Answer 4

Lead to cost of control and monitoring

Question 5

Make decisions

Answer 5

Consider issues of product success, specialised knowledge, strategic fit, cost, and production capacity

Question 6

Global distribution centre

Answer 6

Used by manufacturers, importers, exporters, wholesalers, retailers, transportation companies, and customs agencies to store products and provide a location where customisation can be facilitated. It is the order-processing part of the order-fulfillment process

Question 7

Transportation

Answer 7

Represents the largest percentage of any logistics budget

Question 8

Keys to interorganisational relationships

Answer 8

Trust and commitment. Value between nodes and actors in a global supply chain is a function of the cost (money and nonmoney resources) given up in return for the quality (products, services, information, trust, and commitment) received