VPS / TAM Flashcards
What does VPS Stand for? How does it work?
VPS stand for Virtual Private Server
- Client connects to VPS through a desktop remote software via their own internet.
- Client opens trading platform and start trading
- VPS will connect directly to the main server via no internet
Where is the server located?
In Amsterdam
3 advantages
- Ability to trade 24 hours: you can trade with EA even when computer is off or asleep
- Mobility: can access account and trade anywhere around the world
- Speed: because it is located in the same data server, quotes should arrive instantly and traders order is executed without delay
Basic requirements for VPS
- Total deposit in monitored account must be atleast 500 USD
- Free margin must be at least 100 USD for the the duration of the request
How many VPS container can one client have?
1 VPS container each PA
How many terminal can client have on 1 VPS?
5 (by default)
3 on MT4
2 on MT5
Is it possible to trade on accounts from multiple PA’s
Yes
Is it possible to trade simultaneously on a remote terminal and terminal installed on PC?
Yes
What application or program needed to connect to VPS? what are the required details to log in?
Mac OS and Windows : remote desktop connection
Linux: Remina
- enter IP address and click connect
- enter username and password and click OK
How will clients get login information?
O
Once VPS is request has been processed, the credentials will be sent to their email.
3 possible reasons and actions taken when client cant log in VPS
- VPS suspended (check on backend JIRA)
- Client has incorrect credentials
- Must ask permission from clients to check on container cuz might be a problem with the container and escalate task to IT.
When will VPS be suspended?
no trading activity for the 2 weeks continuously.
VPS suspension warning email will be sent to the client asking them to trade within the next 2 days.
and if no trading activity in two days, VPS is suspended
Requirements to restore VPS?
Free margin must be at least 100 USD, and it would take 5 working days.
Will client receive same container?
No. Will receive new container, and all customization will be lost from the previous container.
What is the process to change a monitored account? Requirements?
New account should be a real account in the same PA
process takes 1 working day
Can we install EA, Scripts and additional indicators in VPS?
YES. certain files you can install by yourself. but there are files that we need you to copy to your VPS desktop and will get help from our specialists to install.
What to do if a client cannot install a software on VPS?
Ask client to copy EA files to the VPS desktop, ask permission before hand to access their container and create a task for the IT specialist to assist.
What is Social Trading?
Investment tool/ service that allows trader to copy the trades made by another experiences traders. It is basically about copy traders and the master will receive commission if traders copy their trades.
2 types of Social Trading
Strategy Provider (traders who trades) - earn money from commission of the copy trades
Investor (do not trade)
- wants to earn extra money but dont know how to trade so invest in someone who knows how to trade.
Different accounts types in Social Trading and their minimum deposit?
Social Standard accounts = 500 USD
Social Pro accounts = 2000 USD
minimum equity that must be maintained for strategy to be visible?
Social Standard: 100 USD
Social Pro: 400 USD
How to register as a new investor?
- Download app and register an account OR log in with your existing PA credentials.
- Yes you can use an existing account to log in.
minimum and maximum commission size for traders?
0% - 50%, increment is in 5%
How long is trading period?
last for one calendar month. Last Friday of the month and resets next Saturday
