VPS / TAM Flashcards

1
Q

What does VPS Stand for? How does it work?

A

VPS stand for Virtual Private Server

  • Client connects to VPS through a desktop remote software via their own internet.
  • Client opens trading platform and start trading
  • VPS will connect directly to the main server via no internet
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2
Q

Where is the server located?

A

In Amsterdam

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3
Q

3 advantages

A
  1. Ability to trade 24 hours: you can trade with EA even when computer is off or asleep
  2. Mobility: can access account and trade anywhere around the world
  3. Speed: because it is located in the same data server, quotes should arrive instantly and traders order is executed without delay
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4
Q

Basic requirements for VPS

A
  • Total deposit in monitored account must be atleast 500 USD

- Free margin must be at least 100 USD for the the duration of the request

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5
Q

How many VPS container can one client have?

A

1 VPS container each PA

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6
Q

How many terminal can client have on 1 VPS?

A

5 (by default)
3 on MT4
2 on MT5

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7
Q

Is it possible to trade on accounts from multiple PA’s

A

Yes

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8
Q

Is it possible to trade simultaneously on a remote terminal and terminal installed on PC?

A

Yes

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9
Q

What application or program needed to connect to VPS? what are the required details to log in?

A

Mac OS and Windows : remote desktop connection
Linux: Remina

  1. enter IP address and click connect
  2. enter username and password and click OK
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10
Q

How will clients get login information?

O

A

Once VPS is request has been processed, the credentials will be sent to their email.

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11
Q

3 possible reasons and actions taken when client cant log in VPS

A
  1. VPS suspended (check on backend JIRA)
  2. Client has incorrect credentials
  3. Must ask permission from clients to check on container cuz might be a problem with the container and escalate task to IT.
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12
Q

When will VPS be suspended?

A

no trading activity for the 2 weeks continuously.
VPS suspension warning email will be sent to the client asking them to trade within the next 2 days.
and if no trading activity in two days, VPS is suspended

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13
Q

Requirements to restore VPS?

A

Free margin must be at least 100 USD, and it would take 5 working days.

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14
Q

Will client receive same container?

A

No. Will receive new container, and all customization will be lost from the previous container.

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15
Q

What is the process to change a monitored account? Requirements?

A

New account should be a real account in the same PA

process takes 1 working day

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16
Q

Can we install EA, Scripts and additional indicators in VPS?

A

YES. certain files you can install by yourself. but there are files that we need you to copy to your VPS desktop and will get help from our specialists to install.

17
Q

What to do if a client cannot install a software on VPS?

A

Ask client to copy EA files to the VPS desktop, ask permission before hand to access their container and create a task for the IT specialist to assist.

18
Q

What is Social Trading?

A

Investment tool/ service that allows trader to copy the trades made by another experiences traders. It is basically about copy traders and the master will receive commission if traders copy their trades.

19
Q

2 types of Social Trading

A
Strategy Provider (traders who trades) 
- earn money from commission of the copy trades 

Investor (do not trade)
- wants to earn extra money but dont know how to trade so invest in someone who knows how to trade.

20
Q

Different accounts types in Social Trading and their minimum deposit?

A

Social Standard accounts = 500 USD

Social Pro accounts = 2000 USD

21
Q

minimum equity that must be maintained for strategy to be visible?

A

Social Standard: 100 USD

Social Pro: 400 USD

22
Q

How to register as a new investor?

A
  • Download app and register an account OR log in with your existing PA credentials.
  • Yes you can use an existing account to log in.
23
Q

minimum and maximum commission size for traders?

A

0% - 50%, increment is in 5%

24
Q

How long is trading period?

A

last for one calendar month. Last Friday of the month and resets next Saturday

25
Q

How does it affect traders and investors trades?

A

For traders, their trades will remain open.

For investors investments will remain open but the trade that is copied will be closed to calculate the commission and reopened immediately with 0 spread.

26
Q

Portfolio Investment Management. 2 types of user in PIM

A

PIM is an investment tool that allows portfolio manager to manage funds of investors and execute trades of their own strategy.

  • Portfolio Managers
  • Investors (invest in PM’s funds)
    Investors need to be invited by the portfolio manager for them to invest in the funds.
27
Q

Allocation types in PIM

A

Lot Allocation

  • trades with own capital
  • no limited minimum lot size

Equity Allocation

  • trades with investor’s capital pulled from PM account
  • minimum investment is 0.01 lot
  • no limited maximum investments equity.
28
Q

3 difference between Lot and Equity Allocation

A

Lot Allocation

  • no limited amount for lot size
  • only for forex and metal
  • maximum limit for investment equity

Equity Allocation

  • no maximum investment amount
  • all instrument available
29
Q

how to register as investor and start investing in PIM

A
  • smart link will be given
  • download app
  • top up wallet
  • browse strategy based on link given by PM
  • verify your account
  • send request to join and once approve can start investing
30
Q

3 differences between Social Trading and PIM

A

PIM

  • must send request to cancel, if pm doesnt reply, system will remove after certain hours.
  • for experiences people only
  • need invitation to join

Social Trading

  • available for everyone
  • availability for copying trades
31
Q

Concept of Trust Account Management

A

TAM is an account in trust that is managed by one party for the benefit of the another.

Usually one party is an experienced trader whereas the other is an investor looking to invest their money.