Payment Systems Flashcards

1
Q

4 general rule when making deposits/withdrawals in Exness

A

Third Party
- company will not accept direct payment or payments to third parties

Availability

  • Can deposit and withdraw 24 hours and 7 days a week
  • If not carried out instantly, it will be completed within 24 hours

Withdrawal

  • Can only be done to the clients personal accounts
  • this is to ensure financial security and prevent from money laundering

Instant
- Instant must be understood that it will be carried within the few seconds or max 24 hours if there werent any interruption from our financial department.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

is it possible to withdraw without trading for traders and partners?

A

For traders
- must have trading activity to be able to withdraw

For partners
- possible to withdraw partner commissions

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

payment systems with higher priority

A

1st Bank Card Refund
2nd Bitcoin Refund
3rd Profit withdrawal based on the deposit / withdrawal ratio

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

Explain instant auto withdrawal

A

Instant Auto Withdrawal is a withdrawal which is carried out within a few seconds if there isnt any interruption from our financial departments.
It is offered with EPS like;

Webmoney
Skrill
Perfect Money
Neteller
Sticpay
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

Multiple Payment System. - is it permitted.

A

Yes

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

How is withdrawal processed if client uses multiple PS

A

Funds must be withdrawn in proportion to of the deposit.
For example:
a client deposit 100 usd using 2 payment systems, 40% from Skrill and 60% from Neteller. Assume the client trades and make a profit of 100 usd. that 200 USD (profit + deposit). Now to withdraw, client must withdraw according to the portions made to deposit, skrill 40% neteller 60%, then the withdrawal will be carried out instantly.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

Which card providers are accepted in Exness?

A

Visa, Mastercard, JCB

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

Bank Card withdrawal for profit and loss before and after 90 days

A

For profit - before 90 days
1. must make refund to the deposited amount. eg: deposit 100 USD make profit 10 USD. refund 100 USD and then withdraw profit 10 USD

After 90 days - no need refund can withdraw any amount

For loss - before 90 days
1. must make partial refund to the deposited amount. eg: deposit 100 USD, loss 10 USD. only refund 90 USD of the deposit.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

Advantages/ Disadvantages of Bank Card

A

Advantages

  • more secure
  • widely known and used around the world

Disadvantages

  • withdrawals are not instant
  • Bank card usage requires to have full document verification
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

Prepaid cards. Why why not?

A

We do accept prepaid cards. however it is not advisable because some prepaid cards do not support withdrawals.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

Language of cardholder

A

English

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

EPS Advantages / Disadvantages

A

Advantages

  • instant withdrawal
  • commission free. (not free for some PS but mostly it is)

Disadvantages

  • Some countries restrict the use of EPS
  • Clients may not be familiar with the system
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

2 Payment Methods internal transfer outside PA is not possible

A

Bitcoin, Stic Pay and Bank Card

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

How to withdraw when receive MT, PS reward, PS rebate, ST reward through internal transfer?

A

MT : must withdraw same way used to deposit.
PS_Reward, PS rebate, ST reward: can withdraw from any available PS.

  • partnership reward and profit from bonus funds can be withdrawn from any PS
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

is it possible to transfer money between countries?

A

Yes, if they have a partner client relationship .

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

2 advantages and disadvantages for Bitcoin

A

Advantages

  • User autonomy ; control your funds and dont have to deal with governments or banks
  • Discretion; your purchases are not associated with your identity

Disadvantages

  • Miner fees not covered by Exness
  • Must be fully verified to use Bitcoin Wallet.
17
Q

How to use bitcoin funds to trade

A

Must first transfer funds from Exness bitcoin wallet into the trading account.

18
Q

How are bitcoins withdrawals processed?

A
  1. withdrawal tab select bitcoin
  2. enter external wallet address and the amount you want to withdraw
  3. click continue
  4. summarization of the transaction will be shown
  5. verification code sent to your ST, input verification code and click “confirm withdrawal”