verbal and non-verbal communication question 1

Question 1

What is communication?

Answer 1

the process involving one or more persons sending and receiving messages during some kind of social interaction in our micro and macro worlds.

Question 2

What are the two major types of communication?

Answer 2

verbal and non-verbal

Question 3

What do verbal and non-verbal communication assist in?

Answer 3

it assists in effective communication in both everyday lives and in different social, cultural and environmental settings.

Question 4

What can communication maintain?

Answer 4

Social relationships and control

Question 5

What can you get from a successful communication?

Answer 5

by having a successful communication, people with different cultural backgrounds can better understand each other, reducing possibility of conflict.

Question 6

What is the main type of verbal communication?

Answer 6

language, spoken or written.

Question 7

What is the meaning conveyed verbally affected by? Why important?

Answer 7

tone, volume, level of formality, speed and pauses.
Therefore, understanding another person’s language greatly increases the chances of an effective exchange of info and ideas.

Question 8

What must the speaker and receiver do when communicating?

Answer 8

The speaker must encode important info about him/herself and the receiver decodes important info about them.

Question 9

Spoken language contains what two types of communication?

Answer 9

the ‘text’ that are written and spoken words, and the ‘vocal paralanguage’ which is different ways words can be said, such as the tone, accent, emotion.

Question 10

what is an example of a vocal paralanguage?

Answer 10

For example, the meaning os a statement or question alters by changing the tone of voice, thus changing the emotional meaning. As ‘come here’ can be spoken in either authoritative voice or a friendly soft manner.

Question 11

Why does verbal communication increase the likelihood of successful communication of both intercultural and everyday lives?

Answer 11

By the ability to identify certain emotions, gender, age, demographic/socioeconomic status and whether the communicator has interest in what is being said.

Question 12

An example of whether communicator is showing interest through verbal:

Answer 12

In an intercultural convo, the sounds or short words the communicator stutters, such as ‘yeah’ or ‘mmm’ shows they are listening to what the other person is saying and that they have interest in the conversation, gaining trust and interest from the other person. It may represent neutral attitude or disapproval or surprise just by the short words.

Question 13

How is successful communication attainable?

Answer 13

by having an understanding of the person speaking and what they are trying to convey.

Question 14

When do you need non-verbal communication techniques?

Answer 14

in situation where two communicators don’t speak the same language, and there must search for other methods of communication, such as non-verbal contributors to communication.

Question 15

What is mostly conveyed through non-verbal communication? with example

Answer 15

the emotional meaning of a message is largely conveyed through it. For example, by smiling, the person immediately introduces warmth, despite language barriers.

Question 16

What do non-verbal communication include? What do these aspect often indicate?

Answer 16

body language, gestures, eye contact, observable cultural differences, clothing and hairstyles.
Indicates conformity within the customs and norms of a culture.

Question 17

What can non-verbal comm reveal?

Answer 17

During communication, non-verbal aspects can reveal essential info about another culture, helping the communication process be more effective.

Question 18

What is non-verbal communication a major component of?

Answer 18

communication and in revealing what is being conveyed.

Question 19

What are the statistics of verbal and non-verbal comm? What do they reveal?

Answer 19

Research has shown that 22% of communication is verbal whereas 78% is non-verbal.
Therefore, non-verbal communication is more important in understanding human behaviour than the words people say.

Question 20

When does non-verbal comm become important?

Answer 20

it becomes essential in breaking down barriers between people of different cultural backgrounds.

Question 21

Non-verbal communication in other cultures and example:

Answer 21

Body language, gestures and other forms of non-verbal communication differs from culture to culture and may mean different things based o cultural context.
For example, in China, it is a norm for a person to avoid looking directly in the person’s eye when that are talking to them as it is believed to be not polite.

Question 22

What can body language indicate?

Answer 22

various messages; such as it the other person is open to the idea of a conversation or if they are unwilling to communicate.

Question 23

Why is it important to have an open manner? (body language)

Answer 23

Furthermore, by having a closed body language, a person can believe it to be threatening or hiding something, losing trust in the messages trying to be conveyed. Thus, having an open manner is the path to having effective communication through non-verbal factors.

Question 24

How does non-verbal communication assist in a successful communication?

Answer 24

through the ability to effectively convey emotions and messages through body language, eye contact, gestures and observable cultural differences.

As mentioned previously, non-verbal factors contributes more to an effective conversation than verbal factors, becoming a vital part in understanding human behaviours and breaking down barriers.