Verbal and non-verbal comm question 1 Flashcards

1
Q

What are the 6 main topics?

A
  1. main type of verbal communication
  2. two types of spoken language
  3. vocal language ability to identify info about other person and whether listener has interest in what is being said.
  4. non-verbal comm
  5. non-verbal reveal essential info about other culture
  6. body language
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2
Q

What is the info of main type of verbal language?

A
  • it is language, spoken or written

- meaning conveyed verbally affected by tone, volume, level of formality, speed and pauses.

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3
Q

how does main verbal language assist in comm?

A
  • understanding other person’s language greatly increases chances of effective exchange of info and ideas.
  • speakers encode info about themselves verbally and receivers decode this message.
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4
Q

what info are the two types of spoken language?

A
  • TEXT = written and spoken words
  • VOCAL PARALANGUAGE = different ways words can be said, such as tone, accent, emotion.
  • E.g. meaning of statement or question alters by changing TONE of voice, as ‘come here’ can be spoken in an authoritative manner or a friendly soft voice.
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5
Q

How do the two types of spoken language assist in comm?

A
  • through this, social relationships and control is achievable, as vocal paralanguage establishes effective comm across diff status in society, family, peers and teachers.
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6
Q

what are the info of vocal language ability to identify info about other person and whether listener has interest in what is being said?

A
  • identify certain emotions, gender, age, demographic/socioeconomic status and location, and wether has interest in convo.
  • in comm, SOUNDS or SHORT WORDS stuttered, such as ‘yeah’ or ‘mmm’ show you have interest and listening.
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7
Q

How does the ability to identify info about other person and if interest assist in effective comm?

A
  • by identifying aspects of speaker through voice, we can better understand them and find ways to effectively comm to other person, as comm factors may change due to gender, status, age etc.
  • short words/sounds = gain trust and respect from other person, resulting in effec comm.
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8
Q

info on non verbal comm

A
  • in situation when two communicators don’t speak same language.
  • e.g. smiling= introduce warmth despite language barriers
  • includes BODY language, GESTURES, EYE contact, observable CULTURAL DIFFERENCES, clothing and hairstyles.
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9
Q

How does non verbal assist in effective Comm?

A
  • emotional meaning of message conveyed through non-verbal
  • these aspects often indicate conformity within the customs and norms of a culture, so by understanding their non-verbal aspects, we can gain deeper understanding of their culture.
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10
Q

info on how non verbal reveal essential info about other culture?

A
  • MAJOR COMPONENT of comm in revealing what is being conveyed.
  • RESEARCH showed that 22% of comm is VERBAL whereas 78% is NON-VERBAL.
  • Body language, gestures, and other forms of non-verbal comm varies from culture to culture and may mean different things based on cultural context.
  • e.g. China norm for person to avoid eye contact when talking as believed not polite.
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11
Q

How does nonverbal revealing essential info important to effective comm?

A
  • as shown in stats (22% - 78%), non verbal more imp in understanding HUMAN BEHAVIOUR and breaking down barriers than the words ppl say.
  • by understanding non verbal aspects VARIES, effective comm achievable
  • thus, interpreting this aspect of comm becomes essential ingredient of breaking down BARRIERS between ppl of diff cultural backgrounds.
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12
Q

info on body language?

A
  • indicate various MESSAGES
  • way we HOLD and MOVE our bodies when giving or receiving info.
  • influenced by upbringing in their culture
  • e.g. closed body language (arms closed, unfriendly facial expression), person be seen as threatening or hiding something, losing trust in messages trying to be conveyed. shows huge factor of comm
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13
Q

how does body language assist in effec Comm?

A
  • can indicate whether the other person is open to idea of convo or that they are unwilling to comm
  • thus, open manner, arm unfolded and relaxed facial expression in face, is path of having effective comm through non-verbal factors
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14
Q

intro to this essay?

A
  1. comm is process involving one more persons SENDING and RECEIVING messages during some kind of social interaction in our MIRCO and MACRO worlds.
  2. two major types of comm - verbal and non-verbal comm, which assists in effective comm in both everyday lives and i diff social, cultural and environmental settings.
  3. comm can maintain social relationships and control.
  4. also, by having successful comm, ppl with diff cultural backgrounds can better understand each other, reducing possibility of conflict.
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15
Q

conclusion of essay?

A
  1. both V and NV comm assists in Eff Comm by conveying the communicator’s info to the receiver.
  2. deeper understanding of other person, such as gender, age …. emotion, culture, interest in convo, successful comm accomplished.
  3. whether speaker speaks in certain tone, volume, gesture, body language all contribute to level of comm being achieved.
  4. A SUCCESSFUL COMMUNICATOR NEEDS SKILLS IN CODING AND DECODING, PASSING AND RECEIVING MESSAGES, AVOIDING COMMUNICATION BARRIERS, AND IN RECOGNISING THE MEANING OF MESSAGES.
  5. Therefore, v and nonv skills achieve effective comm between the sender and receiver with diff cultural background or between persons who speak same language.
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