intercultual comm with aus and bali Flashcards

1
Q

what are the 5 misunderstanding?

A
  1. confusion with perception of time
  2. Bargaining
  3. expressing emotions
  4. language and loudness
  5. being critical
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2
Q

info on confusion with perception of time?

A
  • Balinese and other Indonesians have phrase they use to counter complaints from tourists about the unreliable transport times, or ppl arriving late for appointments: “Jam Karet” = rubber time
  • probability of tourists’ temper being faced with embarrassment covering smile in Bali as not usual to show you’re angry. can lead to assumption that they are making fun of you.
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3
Q

strategies to overcome misunderstanding of perception of time:

A
  • learn the language, and willing to communicate.
  • learn as much as you can about culture, from the way they communicate, values, customs and gestures.
  • have patiences of other culture
  • acknowledge diff comm attitudes, this case, humour and embarrassment.
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4
Q

info on bargaining?

A
  • cultural contact from buying and selling
  • balinese and other indonesians bargain for the best price and as an enjoyable part of process as it provides a shared social experience.
  • but, australians get carried away with discount function of the situation
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5
Q

strategies to overcome bargaining?

A
  • adopt cultural relativism, respecting their part of life in bargaining and not over step it.
  • understand that is an enjoyable process in which both sides are happy, although tourists will usually pay a higher price than local people.
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6
Q

info on expressing emotions

A
  • balinese people find displays of anger offensive, and as a result, could lose repect for a person who displays anger publicly.
  • many australians feel it necessary to let the angers out and not hold it in.
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7
Q

strategies to overcome expressing emotions.

A
  • cultural relativism = understand their norm in expressing anger
  • learn about the culture to avoid conflict due to anger
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8
Q

language and loudness info

A
  • ‘thankyou’ in indosian and Balinese are universal in their expression of gratitude, but it can sometimes mean ‘no’ aswell in Bali.
  • usually, balinese tend to speak quietly and are disturbed by loud voices. Whereas in Australia loud voices are the norm, esp. in oubs and public places
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9
Q

strategies to overcome language and loudness

A
  • try and learn some useful words and phrases.
  • patience in them
  • try and understand them may be hard by be willing to communicate and enthusiastic to learn.
  • respect other cultures values and way of life/norm. Try and assimilate into their culture
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10
Q

being critical info

A
  • australians tend to be direct and publicly confrontational, while Balinese are more subtle and almost never confrontational.
  • difficulties in communication with another persons in the culture may cause conflict if a tourist does not understand their attitudes and values in comm
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11
Q

being critical strategies

A
  • listen and observe carefully
  • learn about culture
  • willing to learn more about the culture and understand that may make mistakes but must persevere.
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12
Q

info on bali in general as intro

A
  • indonesia is australia’s closet asian neighbour and a popular tourist destination.
  • as neighbours and having a close link, Australia and Indonesia need to cultivate and maintain relationships in many things from politics, trade, tourist industry, and business.
  • therefore, there will be many situations that will require IC comm skills and misunderstandings that may occur due to difference in culture and demographic location.
  • Bali, specifically, has a distinct way of life and social order, so Australians when interacting, must understand this difference in culture and respect it.
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