intercultual comm with aus and bali Flashcards
1
Q
what are the 5 misunderstanding?
A
- confusion with perception of time
- Bargaining
- expressing emotions
- language and loudness
- being critical
2
Q
info on confusion with perception of time?
A
- Balinese and other Indonesians have phrase they use to counter complaints from tourists about the unreliable transport times, or ppl arriving late for appointments: “Jam Karet” = rubber time
- probability of tourists’ temper being faced with embarrassment covering smile in Bali as not usual to show you’re angry. can lead to assumption that they are making fun of you.
3
Q
strategies to overcome misunderstanding of perception of time:
A
- learn the language, and willing to communicate.
- learn as much as you can about culture, from the way they communicate, values, customs and gestures.
- have patiences of other culture
- acknowledge diff comm attitudes, this case, humour and embarrassment.
4
Q
info on bargaining?
A
- cultural contact from buying and selling
- balinese and other indonesians bargain for the best price and as an enjoyable part of process as it provides a shared social experience.
- but, australians get carried away with discount function of the situation
5
Q
strategies to overcome bargaining?
A
- adopt cultural relativism, respecting their part of life in bargaining and not over step it.
- understand that is an enjoyable process in which both sides are happy, although tourists will usually pay a higher price than local people.
6
Q
info on expressing emotions
A
- balinese people find displays of anger offensive, and as a result, could lose repect for a person who displays anger publicly.
- many australians feel it necessary to let the angers out and not hold it in.
7
Q
strategies to overcome expressing emotions.
A
- cultural relativism = understand their norm in expressing anger
- learn about the culture to avoid conflict due to anger
8
Q
language and loudness info
A
- ‘thankyou’ in indosian and Balinese are universal in their expression of gratitude, but it can sometimes mean ‘no’ aswell in Bali.
- usually, balinese tend to speak quietly and are disturbed by loud voices. Whereas in Australia loud voices are the norm, esp. in oubs and public places
9
Q
strategies to overcome language and loudness
A
- try and learn some useful words and phrases.
- patience in them
- try and understand them may be hard by be willing to communicate and enthusiastic to learn.
- respect other cultures values and way of life/norm. Try and assimilate into their culture
10
Q
being critical info
A
- australians tend to be direct and publicly confrontational, while Balinese are more subtle and almost never confrontational.
- difficulties in communication with another persons in the culture may cause conflict if a tourist does not understand their attitudes and values in comm
11
Q
being critical strategies
A
- listen and observe carefully
- learn about culture
- willing to learn more about the culture and understand that may make mistakes but must persevere.
12
Q
info on bali in general as intro
A
- indonesia is australia’s closet asian neighbour and a popular tourist destination.
- as neighbours and having a close link, Australia and Indonesia need to cultivate and maintain relationships in many things from politics, trade, tourist industry, and business.
- therefore, there will be many situations that will require IC comm skills and misunderstandings that may occur due to difference in culture and demographic location.
- Bali, specifically, has a distinct way of life and social order, so Australians when interacting, must understand this difference in culture and respect it.