Various Types Of Communication Flashcards
What is Small Talk?
Small talk is a form of nonthreatening communication that may be used to effect social interaction.
- to maintain status
- to break the ice
What is Light Control Talk?
Light Control Talk is the tactful use of power to get results. It may be used to motivate people.
- to persuade
- to direct
What is Heavy Control Talk?
Heavy Control Talk is designed to place blame and to control or regulate people. This type of communication creates defensiveness on the part of the receiver and is rarely, if ever, appropriate.
- to blame
- to attack
What is Search Talk?
Search Talk is another nonthreatening approach when you want to gather data or the consensus of others to be able to provide information.
- to center on an issue
- to clarify the issue
What is Straight Talk?
Straight Talk is good for problem-solving and conflict resolution. It may be used to facilitate emotional expression for catharsis, which is the act of purging, cleansing, and unloading of ideas and emotions.
- to focus on issues
- to share feelings
What is Small Talk?
Small talk is a form of nonthreatening communication that may be used to effect social interaction.
- to maintain status
- to break the ice
What is Light Control Talk?
Light Control Talk is the tactful use of power to get results. It may be used to motivate people.
- to persuade
- to direct
What is Heavy Control Talk?
Heavy Control Talk is designed to place blame and to control or regulate people. This type of communication creates defensiveness on the part of the receiver and is rarely, if ever, appropriate.
- to blame
- to attack
What is Search Talk?
Search Talk is another nonthreatening approach when you want to gather data or the consensus of others to be able to provide information.
- to center on an issue
- to clarify the issue
What is Straight Talk?
Straight Talk is good for problem-solving and conflict resolution. It may be used to facilitate emotional expression for catharsis, which is the act of purging, cleansing, and unloading of ideas and emotions.
- to focus on issues
- to share feelings
