Communication Flashcards
Oral Communication
refers to the way we use, spoken language to share information, express ideas and interact with others.
Involves understanding not just the word we say, but also the context, audience and purpose of the communication.
Communication
involves Speaking, Listening, and Understanding
Two way process, a cycle by transferring or sharing info. Connects people and build harmonious relationship.
Various Forms of Communication
Written - written words are message that are written, typed or printed.
You can use symbols here like: ! ?
Various Forms of Communication
Spoken Words - spoken words are messages done orally.
A sound produce by our vocal cord.
Various Forms of Communication
Action - form of gesture, posture, facial expressions, hand gestures or sign language.
This is a Non-verbal communication.
Elements Of Communication
- Sender
- Receiver
- Message
- Channel
- Feedback
One way process
Don’t need a feedback
Two way process
Need feedback
Nature of Communication
Communication is a process.
It takes place when two or more people exchange ideas either through written or spoken words (verbal) or actions (nonverbal). Both verbal and nonverbal can be used at the same time.
Process of Communication
Sender produce idea > sender encodes the idea or make it into words > sender transmit the idea > the receiver gets the idea > receiver encodes the idea > receiver provides feedback
5 Function of Communication
- Regulation / Control - Communication function to control behavior.
- Social Interaction - allows people to interact with each other
- Motivation - Communication to Persuade or Encourage
- Emotional Expression - Communication where people express their feelings
- Information - Communication intend to give or take information
