Intercultural Communication Flashcards
Purpose of culture understanding
To understand people behavior
To prevent the misunderstanding
To respect the differences between cultures
To communicate the right message to the right people
Example sentence: Understanding culture is essential in a globalized world.
Defining culture
Cultures are learned
Cultures are shared
Cultures are multifaceted
Cultures are dynamic Cultural identities are overlapping
Additional information: Culture is not static and evolves over time.
Intercultural Communication
Refers to the communication between people from different cultures.
Occurs when large and important cultural differences create dissimilar interpretations and expectations about how to communicate competently.
Sometimes used synonymously with cross-cultural communication (is the sending and receiving of messages across languages and cultures).
Globalization trend in intercultural communication
Refers to the reduction and removal of barrier between national borders in order to facilitate the flow of goods, capital services and labour.
No additional information.
Multicultural Communication trend in intercultural communication
The phrase “multicultural workforce” refers to the changing age gender, ability, and race of employees across all types and places of work.
No additional information.
Barriers in intercultural communication: Culture Shock
The anxiety that results from losing all of our familiar signs and symbols of social intercourse.
No additional information.
Barriers in intercultural communication: Ethnocentrism
The belief of one’s own culture is superior to all others and the tendency to judge all cultures by one’s own criteria.
No additional information.
Barriers in intercultural communication: Discrimination
Is the overt actions one takes to exclude, avoid, or distance oneself from other groups.
Takes stereotypes and prejudice.
No additional information.