values Flashcards
Our Promises
Company promise
stable work environment
equal opportunity for learning and personal growth
Our Employee Promise
Warrior Spirit by striving to be my best and never giving up.
Legendary Customer Service and treating others with respect.
not taking myself too seriously and embracing my Southwest Family.
Values ME
Pride
Integrity
Humility
Pride
Have a strong work ethic
Take initiative
Be accountable
Integrity
Act like an owner
Choose to do right
Be courageous
Humility
How I show up?
Don’t take yourself too seriously
Keep perspective
Don’t be a jerk
What is integrity?
the quality of being honest and having strong moral principles; moral uprightness.
We
How We Treat Each Other
Honesty
Teamwork
Service with LUV
Teamwork
Practice civility
Embrace Team over self
Be inclusive
Service with LUV
Practice Hospitality
Live by The Golden Rule
Don’t be rude
Honesty
Speak up
Be transparent
Tell the truth
What is civility?
formal politeness and courtesy in behavior or speech.
“I hope we can treat each other with civility and respect”
Southwest
How Southwest Succeeds
Efficiency
Discipline
Excellence
Efficiency
Don’t make the easy hard
Keep costs low
Stay agile