values Flashcards

1
Q

Our Promises
Company promise

A

stable work environment

equal opportunity for learning and personal growth

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2
Q

Our Employee Promise

A

Warrior Spirit by striving to be my best and never giving up.

Legendary Customer Service and treating others with respect.

not taking myself too seriously and embracing my Southwest Family.

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3
Q

Values ME

A

Pride
Integrity
Humility

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4
Q

Pride

A

Have a strong work ethic
Take initiative
Be accountable

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5
Q

Integrity

A

Act like an owner
Choose to do right
Be courageous

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6
Q

Humility
How I show up?

A

Don’t take yourself too seriously
Keep perspective
Don’t be a jerk

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7
Q

What is integrity?

A

the quality of being honest and having strong moral principles; moral uprightness.

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8
Q

We
How We Treat Each Other

A

Honesty
Teamwork
Service with LUV

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9
Q

Teamwork

A

Practice civility
Embrace Team over self
Be inclusive

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10
Q

Service with LUV

A

Practice Hospitality
Live by The Golden Rule
Don’t be rude

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11
Q

Honesty

A

Speak up
Be transparent
Tell the truth

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12
Q

What is civility?

A

formal politeness and courtesy in behavior or speech.
“I hope we can treat each other with civility and respect”

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13
Q

Southwest
How Southwest Succeeds

A

Efficiency
Discipline
Excellence

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14
Q

Efficiency

A

Don’t make the easy hard
Keep costs low
Stay agile

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