Human Resources Questions 7 Flashcards
Tell me about a time that the hair on the back of your neck stood up?
Engine problem. Landed safely to airport i sight
Since you are an instructor, how would a student/upgrade/pilot pass your checkride, what is in your playbook/scouting report?
Meeting with the FAA standards
Big picture of if they are safe pilot
Scenerio Based
How do you implement our values in your every day flying?
Professionalism
Owning My company
Learn from other people
What is the difference between hospitality and customer service?
hospitality is the broader, encompassing concept that includes the overall experience and atmosphere
customer service direct interaction. addresing needs or concern
Tell about your most rewarding assignment.
struggling student
When you leave here today, what is it that you want me to know about you?
I have a lot to offer.
I am not leaving. Coming here to retire. dont; waste of money
Tell me about a time that you got constructive feedback from a co-worker.
Continous decent to final apporach.
banana
What did you learn from a mentor?
We are not getting paid because we can fly airplanes. It is because of what we know
As a PIC, is there a time you made a decision that if you could go back and change, would you and why?
Skywest nothing.
Night time going apporaches
Tell me about a time that you were counseled.
Appricaition letter from chief instructor. I had best prctices. Asked me If he can share with other insructors
Tell me about a time you had to use patience.
As a teacher, School administers (especially dean)
Gave me an opportunity to sharpen patience skills
Tell me about a time your work schedule had to change?
ORD that crazy week
Give me an example of a decision you make in the airplane every day.
to go or not togo
Tell me about a time that you delayed a decision.
Tell me about a time when you did not adequately plan for a flight.
While CFI, approaches but didn’t take the visibility that getting worse
Have you ever had to deal with a big ego in flying?
I haven’t.
Have you ever dealt with an extremely sensitive person/situation?
Teacher ceritifcation. Krygowwsky
Tell me about a time you caused a problem in the aircraft.
Heading mode situtation. 180
Tell me about something you worked really hard for, and didn’t have happen.
CFII.
What would you do if you showed up to the airplane and noticed that the Captain had been drinking?
When was SWA’s first revenue flight?
1971
Who were the Founders?
herb Kelleher and Rollin King
Where did the Founders meet?
Law firm. Then st Anthony club.
What were the first three destinations?
Dallas, Houston, San Antonio
CEO
Robert Jordan
Who is the VP of Operations?
Ryan Green
Why aren’t you a line check airman?
Want to be but don;t have hours
What does the warrior spirit mean to me and how do I embody it?
strong sense of purpose, take initiative, and work together towards the success of the company
make decisions and take initiative
How have you saved your company money?
Not putting flaps early
Let’s say I’m a newly retired pilot and want to work for an airline. Convince me you want to work for Southwest
Company that make sense
1) Reliability/job security
2) Culture
3) Benefits/salary
4) Expanding company and easier to increase seniority
5) 2:30 minute avarrege flying time
