Validation of Quantum

Question 1

What should we verify?

Answer 1

1. Validation of cause of damage
2. Validation the item claimed for existed
3. Validation the item claimed for is lost/damaged
4. Validation of affected item

Question 2

Validation of the value of the item?

Answer 2

Could obtain;
1. Manufacturer
2. Model number
3. Features
4. Cost price
5. Age
6. Availability