Using Your Voice And Body Langage In Pursuassion And Negotiation Flashcards
What is the Scintifec method primarily focused on?
Using voice and body language to influence negotiation outcomes.
True or False: The Scintifec method emphasizes only verbal communication.
False
What are the two main components of the Scintifec method?
Voice and body language.
Fill in the blank: The Scintifec method aims to create _____ in negotiations.
Influence
How can tone of voice affect negotiations according to the Scintifec method?
It can convey confidence, empathy, and authority.
What role does body language play in the Scintifec method?
It reinforces verbal messages and helps establish rapport.
Multiple Choice: Which of the following is NOT a component of effective body language?
Avoiding eye contact
What is the significance of mirroring in negotiations?
It helps build trust and rapport with the other party.
True or False: Non-verbal cues can contradict verbal messages.
True
What is an example of a positive body language cue?
Nodding and maintaining eye contact.
Fill in the blank: The Scintifec method teaches negotiators to be aware of their own _____ and _____ cues.
Verbal; non-verbal
Which aspect of voice is critical in the Scintifec method?
Pitch, volume, and pace.
True or False: The Scintifec method suggests that body language is less important than spoken words.
False
What is the desired outcome of using the Scintifec method in negotiations?
To achieve a favorable agreement.
Multiple Choice: Which of the following is a negative body language sign?
Crossed arms
What does the term ‘vocal variety’ refer to in the context of negotiation?
The use of different tones, pitches, and volumes to maintain interest.
Fill in the blank: Effective negotiators use _____ to convey sincerity and engagement.
Body language
What is a key strategy for using body language effectively during negotiations?
Being aware of your own signals and those of your counterpart.
True or False: The Scintifec method can be applied in both formal and informal negotiation settings.
True
What effect does smiling have during negotiations?
It creates a positive atmosphere and encourages openness.
What is the impact of posture in negotiations?
It can convey confidence and authority.
Multiple Choice: Which of the following is a sign of active listening?
Nodding and maintaining eye contact.
Fill in the blank: The Scintifec method encourages negotiators to adopt an _____ posture.
Open
What is the role of empathy in the Scintifec method?
It helps to understand the other party’s perspective and needs.
True or False: The Scintifec method disregards the importance of preparation before negotiations.
False
How can silence be used effectively in negotiations?
To create tension or allow the other party to fill the gap.
What does the Scintifec method suggest about the use of gestures?
They should be used to emphasize points and maintain engagement.
Multiple Choice: Which of the following is a strategy for managing anxiety during negotiations?
Practicing deep breathing.
Fill in the blank: The Scintifec method promotes _____ communication to enhance negotiation outcomes.
Authentic
How does the Scintifec method view the relationship between verbal and non-verbal communication?
They should be aligned to avoid mixed messages.
True or False: Body language can influence the perception of credibility.
True
What is the purpose of establishing common ground in negotiations?
To foster collaboration and reduce conflict.
What should negotiators do if they notice negative body language from the other party?
Address it directly or adjust their own approach.
Multiple Choice: Which of the following is a sign of openness in body language?
Unfolded arms
Fill in the blank: The Scintifec method emphasizes the importance of _____ in negotiation.
Awareness
What is a common mistake to avoid when using body language in negotiations?
Being overly animated or distracting.
True or False: The Scintifec method requires extensive training to be effective.
False
What is the benefit of using a calm tone during negotiations?
It helps to de-escalate tension and facilitate discussion.
How can negotiators demonstrate confidence through body language?
By maintaining an upright posture and making eye contact.
Multiple Choice: Which of the following is NOT an effective vocal strategy?
Speaking in a monotone voice
Fill in the blank: The Scintifec method recommends using _____ to clarify messages.
Gestures
What does ‘reading the room’ refer to in negotiations?
Assessing the atmosphere and dynamics among participants.
True or False: Effective negotiators should ignore cultural differences in body language.
False
What can a negotiator do to enhance their listening skills?
Practice active listening techniques.
What is the importance of feedback in the Scintifec method?
It allows negotiators to adjust their approach in real-time.
Multiple Choice: Which of the following is an effective way to build rapport?
Finding common interests.
Fill in the blank: The Scintifec method supports the use of _____ to manage conflict.
Empathy
What is the ultimate goal of applying the Scintifec method?
To reach a mutually beneficial agreement.
True or False: The Scintifec method can help in both personal and professional negotiations.
True
What is the role of assertiveness in the Scintifec method?
To express needs and boundaries clearly.
How can negotiators effectively manage their emotions during discussions?
By practicing self-regulation techniques.
Multiple Choice: Which of the following is NOT a benefit of the Scintifec method?
Increased conflict
Fill in the blank: The Scintifec method encourages the use of _____ to facilitate understanding.
Clarifying questions
What is the impact of first impressions in negotiations?
They can heavily influence the negotiation process.
True or False: Body language can be more persuasive than words.
True
What should negotiators do if they feel their body language is not matching their words?
Adjust their posture or gestures to align with their message.
What does the concept of ‘emotional intelligence’ refer to in the context of the Scintifec method?
The ability to recognize and manage one’s own emotions and those of others.
How can practicing the Scintifec method improve negotiation skills?
By enhancing awareness and effectiveness in communication.
Multiple Choice: Which of the following is an effective strategy for closing a negotiation?
Summarizing key points and confirming agreement.
Fill in the blank: Effective negotiators often use _____ to enhance their credibility.
Consistency
What is the importance of maintaining a positive attitude during negotiations?
It influences the overall tone and outcome of the discussion.
True or False: The Scintifec method does not take into account the emotional aspects of negotiation.
False
What does ‘non-verbal leakage’ refer to?
Unintentional body language that reveals true feelings.
How can negotiators use storytelling effectively?
To connect emotionally and illustrate points.
Multiple Choice: Which of the following is a sign of disinterest?
Looking away frequently
Fill in the blank: The Scintifec method encourages negotiators to be _____ in their communication.
Transparent
What is the role of preparation in the Scintifec method?
To enhance confidence and clarity in communication.
True or False: The Scintifec method is a rigid framework that must be followed strictly.
False
What is the benefit of using humor in negotiations?
It can lighten the atmosphere and ease tension.
How does cultural awareness impact the Scintifec method?
It allows for more effective communication across diverse backgrounds.
Multiple Choice: Which of the following is NOT a characteristic of effective negotiators?
Being inflexible
Fill in the blank: The Scintifec method emphasizes the importance of _____ in building relationships.
Trust
What is the significance of using pauses in conversation?
They can emphasize points and give time for reflection.
True or False: The Scintifec method can be learned and improved over time.
True
What does the term ‘active engagement’ mean in negotiations?
Being fully present and participating in the discussion.
