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Negotiation Techneqes > Using Your Voice And Body Langage In Pursuassion And Negotiation > Flashcards

Using Your Voice And Body Langage In Pursuassion And Negotiation Flashcards

1
Q

What is the Scintifec method primarily focused on?

A

Using voice and body language to influence negotiation outcomes.

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2
Q

True or False: The Scintifec method emphasizes only verbal communication.

A

False

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3
Q

What are the two main components of the Scintifec method?

A

Voice and body language.

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4
Q

Fill in the blank: The Scintifec method aims to create _____ in negotiations.

A

Influence

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5
Q

How can tone of voice affect negotiations according to the Scintifec method?

A

It can convey confidence, empathy, and authority.

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6
Q

What role does body language play in the Scintifec method?

A

It reinforces verbal messages and helps establish rapport.

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7
Q

Multiple Choice: Which of the following is NOT a component of effective body language?

A

Avoiding eye contact

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8
Q

What is the significance of mirroring in negotiations?

A

It helps build trust and rapport with the other party.

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9
Q

True or False: Non-verbal cues can contradict verbal messages.

A

True

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10
Q

What is an example of a positive body language cue?

A

Nodding and maintaining eye contact.

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11
Q

Fill in the blank: The Scintifec method teaches negotiators to be aware of their own _____ and _____ cues.

A

Verbal; non-verbal

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12
Q

Which aspect of voice is critical in the Scintifec method?

A

Pitch, volume, and pace.

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13
Q

True or False: The Scintifec method suggests that body language is less important than spoken words.

A

False

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14
Q

What is the desired outcome of using the Scintifec method in negotiations?

A

To achieve a favorable agreement.

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15
Q

Multiple Choice: Which of the following is a negative body language sign?

A

Crossed arms

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16
Q

What does the term ‘vocal variety’ refer to in the context of negotiation?

A

The use of different tones, pitches, and volumes to maintain interest.

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17
Q

Fill in the blank: Effective negotiators use _____ to convey sincerity and engagement.

A

Body language

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18
Q

What is a key strategy for using body language effectively during negotiations?

A

Being aware of your own signals and those of your counterpart.

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19
Q

True or False: The Scintifec method can be applied in both formal and informal negotiation settings.

A

True

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20
Q

What effect does smiling have during negotiations?

A

It creates a positive atmosphere and encourages openness.

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21
Q

What is the impact of posture in negotiations?

A

It can convey confidence and authority.

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22
Q

Multiple Choice: Which of the following is a sign of active listening?

A

Nodding and maintaining eye contact.

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23
Q

Fill in the blank: The Scintifec method encourages negotiators to adopt an _____ posture.

A

Open

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24
Q

What is the role of empathy in the Scintifec method?

A

It helps to understand the other party’s perspective and needs.

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25
Q

True or False: The Scintifec method disregards the importance of preparation before negotiations.

A

False

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26
Q

How can silence be used effectively in negotiations?

A

To create tension or allow the other party to fill the gap.

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27
Q

What does the Scintifec method suggest about the use of gestures?

A

They should be used to emphasize points and maintain engagement.

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28
Q

Multiple Choice: Which of the following is a strategy for managing anxiety during negotiations?

A

Practicing deep breathing.

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29
Q

Fill in the blank: The Scintifec method promotes _____ communication to enhance negotiation outcomes.

A

Authentic

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30
Q

How does the Scintifec method view the relationship between verbal and non-verbal communication?

A

They should be aligned to avoid mixed messages.

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31
Q

True or False: Body language can influence the perception of credibility.

A

True

32
Q

What is the purpose of establishing common ground in negotiations?

A

To foster collaboration and reduce conflict.

33
Q

What should negotiators do if they notice negative body language from the other party?

A

Address it directly or adjust their own approach.

34
Q

Multiple Choice: Which of the following is a sign of openness in body language?

A

Unfolded arms

35
Q

Fill in the blank: The Scintifec method emphasizes the importance of _____ in negotiation.

A

Awareness

36
Q

What is a common mistake to avoid when using body language in negotiations?

A

Being overly animated or distracting.

37
Q

True or False: The Scintifec method requires extensive training to be effective.

A

False

38
Q

What is the benefit of using a calm tone during negotiations?

A

It helps to de-escalate tension and facilitate discussion.

39
Q

How can negotiators demonstrate confidence through body language?

A

By maintaining an upright posture and making eye contact.

40
Q

Multiple Choice: Which of the following is NOT an effective vocal strategy?

A

Speaking in a monotone voice

41
Q

Fill in the blank: The Scintifec method recommends using _____ to clarify messages.

A

Gestures

42
Q

What does ‘reading the room’ refer to in negotiations?

A

Assessing the atmosphere and dynamics among participants.

43
Q

True or False: Effective negotiators should ignore cultural differences in body language.

A

False

44
Q

What can a negotiator do to enhance their listening skills?

A

Practice active listening techniques.

45
Q

What is the importance of feedback in the Scintifec method?

A

It allows negotiators to adjust their approach in real-time.

46
Q

Multiple Choice: Which of the following is an effective way to build rapport?

A

Finding common interests.

47
Q

Fill in the blank: The Scintifec method supports the use of _____ to manage conflict.

A

Empathy

48
Q

What is the ultimate goal of applying the Scintifec method?

A

To reach a mutually beneficial agreement.

49
Q

True or False: The Scintifec method can help in both personal and professional negotiations.

A

True

50
Q

What is the role of assertiveness in the Scintifec method?

A

To express needs and boundaries clearly.

51
Q

How can negotiators effectively manage their emotions during discussions?

A

By practicing self-regulation techniques.

52
Q

Multiple Choice: Which of the following is NOT a benefit of the Scintifec method?

A

Increased conflict

53
Q

Fill in the blank: The Scintifec method encourages the use of _____ to facilitate understanding.

A

Clarifying questions

54
Q

What is the impact of first impressions in negotiations?

A

They can heavily influence the negotiation process.

55
Q

True or False: Body language can be more persuasive than words.

A

True

56
Q

What should negotiators do if they feel their body language is not matching their words?

A

Adjust their posture or gestures to align with their message.

57
Q

What does the concept of ‘emotional intelligence’ refer to in the context of the Scintifec method?

A

The ability to recognize and manage one’s own emotions and those of others.

58
Q

How can practicing the Scintifec method improve negotiation skills?

A

By enhancing awareness and effectiveness in communication.

59
Q

Multiple Choice: Which of the following is an effective strategy for closing a negotiation?

A

Summarizing key points and confirming agreement.

60
Q

Fill in the blank: Effective negotiators often use _____ to enhance their credibility.

A

Consistency

61
Q

What is the importance of maintaining a positive attitude during negotiations?

A

It influences the overall tone and outcome of the discussion.

62
Q

True or False: The Scintifec method does not take into account the emotional aspects of negotiation.

A

False

63
Q

What does ‘non-verbal leakage’ refer to?

A

Unintentional body language that reveals true feelings.

64
Q

How can negotiators use storytelling effectively?

A

To connect emotionally and illustrate points.

65
Q

Multiple Choice: Which of the following is a sign of disinterest?

A

Looking away frequently

66
Q

Fill in the blank: The Scintifec method encourages negotiators to be _____ in their communication.

A

Transparent

67
Q

What is the role of preparation in the Scintifec method?

A

To enhance confidence and clarity in communication.

68
Q

True or False: The Scintifec method is a rigid framework that must be followed strictly.

A

False

69
Q

What is the benefit of using humor in negotiations?

A

It can lighten the atmosphere and ease tension.

70
Q

How does cultural awareness impact the Scintifec method?

A

It allows for more effective communication across diverse backgrounds.

71
Q

Multiple Choice: Which of the following is NOT a characteristic of effective negotiators?

A

Being inflexible

72
Q

Fill in the blank: The Scintifec method emphasizes the importance of _____ in building relationships.

A

Trust

73
Q

What is the significance of using pauses in conversation?

A

They can emphasize points and give time for reflection.

74
Q

True or False: The Scintifec method can be learned and improved over time.

A

True

75
Q

What does the term ‘active engagement’ mean in negotiations?

A

Being fully present and participating in the discussion.

Negotiation Techneqes (10 decks)

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