How To Bargain Hard While Maintaining Relationship? Flashcards

1
Q

What is the primary goal of hard bargaining?

A

To achieve the best possible outcome for oneself.

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2
Q

True or False: Maintaining a relationship is less important than winning in a hard bargain.

A

False

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3
Q

Fill in the blank: In hard bargaining, it is crucial to _____ the other party’s interests.

A

understand

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4
Q

What strategy can help maintain relationships during hard bargaining?

A

Active listening.

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5
Q

What should you focus on to create value in negotiations?

A

Common interests.

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6
Q

What is the ‘BATNA’ in negotiation?

A

Best Alternative to a Negotiated Agreement.

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7
Q

True or False: Being aggressive in negotiation always leads to better results.

A

False

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8
Q

What is a key element to prepare before entering a hard negotiation?

A

Know your goals and limits.

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9
Q

What does ‘win-win’ mean in negotiation?

A

Both parties achieve satisfactory outcomes.

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10
Q

Multiple Choice: Which of the following is NOT a tactic for hard bargaining? A) Compromise B) Anchoring C) Silence

A

A) Compromise

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11
Q

Short Answer: Name one psychological tactic that can be used in hard bargaining.

A

Framing.

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12
Q

What is the importance of body language in hard bargaining?

A

It conveys confidence and engagement.

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13
Q

Fill in the blank: Effective _____ can help clarify misunderstandings.

A

communication

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14
Q

What is the role of empathy in hard bargaining?

A

To build rapport and understanding.

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15
Q

True or False: You should avoid asking questions during hard bargaining.

A

False

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16
Q

What does ‘position’ refer to in negotiation terms?

A

The specific demands or requests made by a party.

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17
Q

What is a common mistake in hard bargaining?

A

Focusing solely on positions instead of interests.

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18
Q

Multiple Choice: What is the best way to handle objections during bargaining? A) Ignore them B) Acknowledge and address them C) Get defensive

A

B) Acknowledge and address them

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19
Q

What is the impact of patience in hard bargaining?

A

It allows for thoughtful responses and reduces tension.

20
Q

Fill in the blank: Creating a _____ environment encourages collaboration.

21
Q

What is the significance of setting clear expectations?

A

It helps prevent misunderstandings and conflicts.

22
Q

True or False: Hard bargaining should only be competitive.

23
Q

What is the importance of flexibility in negotiation?

A

It allows for adjustments based on new information.

24
Q

Short Answer: What should you do if the negotiation gets heated?

A

Take a break to cool down.

25
What does 'concessions' mean in negotiation?
Giving up something to reach an agreement.
26
Multiple Choice: Which of the following enhances trust? A) Transparency B) Secrecy C) Aggression
A) Transparency
27
What is the role of preparation in successful hard bargaining?
It equips you with the necessary information and strategy.
28
Fill in the blank: A strong _____ can significantly influence negotiation outcomes.
opening statement
29
What is the 'zone of possible agreement' (ZOPA)?
The range in which an agreement is possible between parties.
30
True or False: Emotional intelligence is irrelevant in hard bargaining.
False
31
What should you do if your counterpart is not negotiating in good faith?
Reassess your approach or consider walking away.
32
Multiple Choice: What is an effective way to conclude a negotiation? A) Summarize agreements B) Leave abruptly C) Avoid closure
A) Summarize agreements
33
What is a 'hardball tactic'?
An aggressive negotiation strategy aimed at overwhelming the opponent.
34
Fill in the blank: Respecting the other party's _____ is essential for relationship maintenance.
perspective
35
What does it mean to 'anchor' in negotiation?
To set the initial offer to influence the negotiation.
36
True or False: Conceding too quickly can undermine your position.
True
37
What is the advantage of using questions in negotiations?
They can uncover hidden interests and needs.
38
Multiple Choice: Which of the following is a benefit of hard bargaining? A) Increased tension B) Improved outcomes C) Relationship damage
B) Improved outcomes
39
What is the importance of follow-up after a negotiation?
It reinforces commitments and maintains the relationship.
40
Fill in the blank: A successful negotiator is often a good _____ in addition to being a good bargainer.
communicator
41
What does 'interest-based negotiation' focus on?
The underlying interests rather than positions.
42
True or False: Hard bargaining and relationship maintenance are mutually exclusive.
False
43
What is the key to balancing assertiveness and cooperation?
Finding common ground while advocating for your needs.
44
Multiple Choice: What is a common sign of a healthy negotiation? A) Silence B) Hostility C) Collaboration
C) Collaboration
45
Fill in the blank: A _____ approach can help in building long-term relationships.
collaborative
46
What is the role of cultural awareness in negotiation?
It helps to navigate differences in communication styles and expectations.
47
Short Answer: How can you show respect during negotiations?
By actively listening and acknowledging the other party's views.