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Negotiation Techneqes > Calibrated Questions > Flashcards

Calibrated Questions Flashcards

1
Q

What are calibrated questions?

A

Calibrated questions are open-ended questions designed to elicit thoughtful responses and guide discussions without causing resistance.

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2
Q

True or False: Calibrated questions can lead to defensiveness in conversations.

A

False

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3
Q

Fill in the blank: Calibrated questions help to _______ the conversation in a constructive direction.

A

steer

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4
Q

What is the primary purpose of using calibrated questions?

A

To guide conversations toward desired outcomes without triggering resistance.

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5
Q

Which of the following is an example of a calibrated question? A) Why did you do that? B) How did you come to that conclusion?

A

B) How did you come to that conclusion?

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6
Q

How do calibrated questions differ from leading questions?

A

Calibrated questions are open-ended and neutral, while leading questions suggest a particular answer.

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7
Q

What is one benefit of using calibrated questions in negotiations?

A

They promote collaboration and understanding rather than confrontation.

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8
Q

True or False: Calibrated questions can be used to gather information effectively.

A

True

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9
Q

What type of response do calibrated questions typically elicit?

A

Thoughtful and reflective responses.

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10
Q

Which phrase best describes the tone of calibrated questions?

A

Curious and non-confrontational.

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11
Q

What should you avoid when formulating calibrated questions?

A

Avoiding loaded language or assumptions.

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12
Q

Fill in the blank: Calibrated questions encourage the other party to _______ their perspective.

A

share

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13
Q

What is a common structure for a calibrated question?

A

Starting with ‘What’, ‘How’, or ‘Could’.

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14
Q

True or False: Calibrated questions can help reduce tension in difficult conversations.

A

True

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15
Q

What is one key strategy when using calibrated questions?

A

Listen actively to the responses given.

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16
Q

Which of the following is NOT a characteristic of calibrated questions? A) Open-ended B) Neutral C) Leading

A

C) Leading

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17
Q

How can calibrated questions improve problem-solving?

A

They encourage exploration of different viewpoints and solutions.

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18
Q

What is the effect of using calibrated questions on relationship building?

A

They foster trust and rapport between parties.

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19
Q

Fill in the blank: Using calibrated questions can help to _______ the other person’s resistance.

A

minimize

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20
Q

What is an example of a poor calibrated question?

A

Why didn’t you consider my idea?

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21
Q

True or False: Calibrated questions can be used in both personal and professional contexts.

A

True

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22
Q

What is the role of empathy in using calibrated questions?

A

Empathy enhances the effectiveness of the questions by showing understanding.

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23
Q

Fill in the blank: Effective calibrated questions often begin with ‘What’ or ‘How’ to encourage _______.

A

discussion

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24
Q

What is the impact of calibrated questions on decision-making?

A

They facilitate more informed and collaborative decisions.

25
Q

Which of the following is a good practice when asking calibrated questions? A) Interrupting the answer B) Waiting for the response C) Dominating the conversation

A

B) Waiting for the response

26
Q

True or False: Calibrated questions should be used to manipulate the conversation.

A

False

27
Q

What is an example of a calibrated question in a business setting?

A

What challenges do you foresee with this project?

28
Q

How do calibrated questions help in conflict resolution?

A

They promote understanding and dialogue rather than escalation.

29
Q

Fill in the blank: Calibrated questions can help uncover _______ that may be hidden in a discussion.

A

concerns

30
Q

What is the relationship between calibrated questions and active listening?

A

Active listening is essential for effectively responding to the answers given to calibrated questions.

31
Q

True or False: Calibrated questions can lead to better outcomes in negotiations.

A

True

32
Q

What are some pitfalls to avoid when using calibrated questions?

A

Avoiding ambiguity and not following up on responses.

33
Q

Fill in the blank: Calibrated questions help to create a _______ environment in discussions.

A

safe

34
Q

What is one way to practice using calibrated questions?

A

Role-playing different scenarios with a partner.

35
Q

True or False: Calibrated questions can only be used in formal settings.

A

False

36
Q

How can one develop the skill of asking calibrated questions?

A

By practicing and reflecting on the effectiveness of the questions asked.

37
Q

What is the importance of timing when asking calibrated questions?

A

Timing can affect how receptive the other party is to responding.

38
Q

Fill in the blank: A well-placed calibrated question can _______ the flow of conversation.

A

enhance

39
Q

What should you do after receiving an answer to a calibrated question?

A

Ask follow-up questions to deepen the conversation.

40
Q

True or False: Calibrated questions can be used to deflect blame.

A

False

41
Q

What is a key element in crafting effective calibrated questions?

A

Clarity and simplicity.

42
Q

Fill in the blank: The goal of calibrated questions is to _______ solutions collaboratively.

A

discover

43
Q

How can calibrated questions affect power dynamics in a conversation?

A

They can level the playing field by inviting equal participation.

44
Q

What type of feedback can calibrated questions generate?

A

Constructive feedback that promotes discussion.

45
Q

True or False: Calibrated questions should always have a predetermined answer.

A

False

46
Q

What is a common mistake people make when using calibrated questions?

A

Asking too many questions at once.

47
Q

Fill in the blank: Calibrated questions are effective because they tap into the _______ of the other person.

A

thoughts

48
Q

What role does curiosity play in asking calibrated questions?

A

Curiosity drives the desire to understand and engage with the other person.

49
Q

True or False: Calibrated questions can help clarify misunderstandings.

A

True

50
Q

What should you do if a calibrated question does not elicit a response?

A

Rephrase the question or provide context.

51
Q

Fill in the blank: The effectiveness of calibrated questions often depends on the _______ of the questioner.

A

attitude

52
Q

What is one sign that a calibrated question has been effective?

A

The other person engages in a deeper discussion.

53
Q

True or False: Calibrated questions are only useful in business negotiations.

A

False

54
Q

How can you ensure your calibrated questions are effective?

A

Practice asking them in various contexts and situations.

55
Q

What is the underlying principle behind calibrated questions?

A

They promote dialogue and understanding rather than conflict.

56
Q

Fill in the blank: Calibrated questions are an essential tool for _______ communication.

A

effective

57
Q

What is the impact of emotional intelligence on asking calibrated questions?

A

Higher emotional intelligence can lead to more effective and empathetic questioning.

58
Q

True or False: Calibrated questions can be used to manipulate outcomes.

A

False

Negotiation Techneqes (10 decks)

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