Untitled Deck Flashcards

1
Q

What are the four elements in a control system?

A

Standards, measurement of performance, causal analysis, corrective action

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2
Q

What is loading in a work context?

A

Working out of hours required to perform each operation

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3
Q

What is forward scheduling?

A

Starts today and works out the schedule date for each operation in order to find out the completion date for the order

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4
Q

What is backward scheduling?

A

Starts with the date completed, stores department for shipping, works backwards to determine release date for order

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5
Q

What is whistle blowing?

A

When an employee reports to the media or government about a company’s wrong doings

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6
Q

What does terminated mean?

A

Fired

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7
Q

What is compensation?

A

Salary and benefits

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8
Q

What is job enrichment?

A

Adding more job responsibilities

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9
Q

How often should a performance review take place?

A

Yearly

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10
Q

What are business ethics?

A

A collection of principles and codes of conduct that affect

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11
Q

Who studied operant conditioning?

A

B.F. Skinner

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12
Q

What is laissez faire leadership?

A

A hand-off leadership approach with little supervision

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13
Q

What is stress in a work context?

A

A person’s response to change

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14
Q

What are procedures?

A

A plan that shows what methods are to be used

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