Brainscape's Knowledge GenomeTM

Browse over 1 million classes created by top students, professors, publishers, and experts.


See full index

Principles of supervision > Lesson 1 - Quizlet > Flashcards

Lesson 1 - Quizlet Flashcards

1
Q

Delegation

A

supervisor bestows ( gives ) on subordinate discretion to make decisions in the best interest of the organization.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

unity of command

A

a management principle that workers should report to just one boss

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

Centralization

A

decision authority is located near the top of the organization

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

Decentralization

A

Decision making is widely dispersed

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

Matrix and project organization

A

Employees has two bosses or supervisors

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

Staffing

A

systematic filling up of positions in an organizational structure

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

Directing

A

Leadership+Motivation +Communication.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

job satisfaction

A

Comes from enjoying your job

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

job enlargement

A

Related to the breadth of a job,, enlarging or increasing the amount of tasks the needs to be completed

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

Job Enrichment

A

Depth increased through factors such as growth, responsibility, and control

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

Maslow’s Hierarchy of Needs

A

Consist of following from top to down. Self-actualization, Esteem needs, Belonging and love, Safety, Physical needs

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

laissez-faire leadership

A

Is a hands- off approach- employees are highly motivated and complete their tasks without a lot of input or supervision

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

autocratic leadership

A

A form of leadership in which the leader makes decisions on his or her own and then announces those decisions to the group.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

participative leadership

A

a leadership style in which the leader consults employees for their suggestions and input before making decisions

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

Situational Leadership

A

Is when a leader chooses the best style for situation varying between all shades of different approaches

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

Contingency Leadership

A

Is the theory that a leader’s style should match the situation as well as the task

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
17
Q

List the the three factors that influence favorableness of a leader

A
  1. Leader Member Relations 2. Task Structure 3. Leader Position Power
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
18
Q

The path Model

A

Was developed by Robert House and it’s states the job of a leader is to use structure, support and reward to create a good working environment which encourages accomplishing organization’s goals

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
19
Q

Name the Four Leadership styles leaders may choose based on workers opinions and styles , and the work environment

A
  1. Directive 2. Supportive 3. Participative 4. Achievement- oriented
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
20
Q

directive leadership style

A

The leader clearly outlines what the workers are to do and accomplish and how they are to do so. Leaders provides standards, schedules and instructions

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
21
Q

supportive leadership

A

The leader crates pleasing work environment and look after their workers.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
22
Q

Situational Leadership focuses on three main points they are?

A

1.The amount of leadership direction to subordinates
2.The amount of monetary support for goals
3. The willingness of subordinates to perform

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
23
Q

Vroom and yatton’s Normative leadership model

A

every decision that a leader makes requires a different approach

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
24
Q

Power in the work place

A

Is know as a person’s ability to influence peers, subordinates and events.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
25
Q

Politics

A

Is the way a person gains power. Politics includes bargaining, negotiating, compromises etc

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
26
Q

Charisma

A

A magical-seeming ability to attract followers or inspire loyalty

27
Q

legitimate power

A

the power a person receives as a result of his or her position in the formal hierarchy of an organization

28
Q

expert power

A

Is when someone is an expert at certain tasks or certain area

29
Q

Lifecycle Model or the Hersey and Blanchard situational leadership model

A

Focuses on the states of the worker

30
Q

If the the leader has low task behavior and low relationship behavior it is called?

A

Selling Style- it involves explaining decisions and persuading workers— use this Style when workers have moderate readiness

31
Q

If a leader has high task behavior and low relationship behavior it is called ?

A

Telling Style- it involves close supervision and extensive instruction— use this style when workers are unwilling or insecure

31
Q

If a leader has low task behavior and high relationship behavior it is called?

A

Participating Style- it involves group discussions, in which the leader collaborate and encourages the workers- use this Style when workers have high to moderate level of readiness

32
Q

If the leader has low task behavior and low relationship behavior it is called ?

A

Delegating Style- the leader gives out an assignments to workers and allow them to function for themselves— use this Style when workers have high readiness- it allows the competent and willing workers accomplish task as they wish

33
Q

Vertical Dyad Linkages

A

It’s also called Leader-Member Exchange or LMX-

34
Q

Simply vertical- dyad linkages occurs

A

When a leader and a follower have mutual respect, trust and obligation towards each other

35
Q

Hawthorne effect

A

Is where the interest in the people’s problem affects the outcome, not the changes themselves

36
Q

Theory X

A

Is a management approach where you believe that people dislike work and responsibility and are only motivated by money and other financial incentives- it assumes these people must be micro managed and supervised

37
Q

Theory Y

A

Is the assumption that where you believe that all people enjoy work and will control their own performance if you give them the chance

38
Q

The main purpose of communication is ?

A

To influence action aimed at achieving the common goals of the organization— communication can be oral, written or non-verbal

39
Q

Conflict

A

It arises when frustration develops

40
Q

frustration

A

the psychological experience produced by the blocking of a desired goal or fulfillment of a perceived need

41
Q

In an organization conflicts arises mainly because?

A

People in the organization have not understood their roles, assignment, tasks as well as those of their coworkers

42
Q

List some ways supervisor or manager can recruit talented employees

A
  1. Newspapers
  2. Television ads
  3. Headhunters
  4. Staffing Firms
  5. Companies website
43
Q

What are some of the questions you should not ask prospective employees during an interview

A
  1. Age
  2. Race
  3. Marital Status
  4. Religion
  5. Familial Status
  6. Disabilities
44
Q

social perception

A

The way we perceive other people

45
Q

Our perception are created three main factors list them

A
  1. The other person
  2. The situation
  3. Yourself
46
Q

Barriers

A

Things that can cloud your judgment when you’re trying not to accurately perceive people and their motivations

47
Q

stereotype

A

A generalized belief about a group of people

48
Q

The Halo Effect

A

Is when one persons positive or negative traits influence their other traits. An example of worker who’s always honest with their cash drawer must be a good mother as well because she is “honest “ and honest people raised good children

49
Q

Selective Perception

A

Is when we limit our perceptions of others.

50
Q

Projection

A

Is where we transfer our thoughts onto others. Example an unfaithful wife who constantly accuses her husband of cheating.

51
Q

internal locus of control

A

Is the feeling or idea that we can personally interact with people and our environment to influence the outcome of events

52
Q

external locus of control

A

Is when a person believes the external causes, such as situational factors, influence the outcome of events- these people believe in luck, astrology, destiny etc.

53
Q

Discipline

A

Is required to get employees back on the right track

54
Q

List types of discipline

A
  1. Verbal Warning
  2. Written Warning
  3. Suspension
  4. Termination
55
Q

Controlling

A

Involves the measurements of activities of subordinates in order to know whether the organizational goals are met as planned or what corrective actions are to be taken to ensure 100% achievement

56
Q

Name the four elements in control system

A
  1. Standards
  2. Measurements of performance
  3. Casual Analysis
  4. Corrective Action
57
Q

Budget

A

Are statements of targeted results reduced to quantifiable terms

58
Q

an operating budget

A

Also know as a profit plan

59
Q

Assuming the risk

A

Setting aside enough money to pay for potential losses

60
Q

Minimizing the risk

A

Screening employees, network passwords, etc

61
Q

Avoiding the risk

A

Avoiding certain industries.. example lumber jacking

62
Q

Tittle VII of the Civil Rights Act of 1964

A

According to title VII of the Civil Right Acts a people may not be discriminated against based on their race, color, religion, gender or nationality.

Principles of supervision (10 decks)

Brainscape helps you reach your goals faster, through stronger study habits.
© 2024 Bold Learning Solutions. Terms and Conditions