Unti 3: Settling Disputes

Question 1

What are the advantages to settling disputes outside of court?

Answer 1

Save money, time, and relationships.

Question 2

Negotiation

Answer 2

The process by which people involved in a dispute talk to each other about their problems and try to reach a solution.

Question 3

Process of Negotiation

Answer 3

• Preparation
• Determine alternatives and resistant point, info exchange
• Bargaining
• Resolution (Interest, Alternatives, BATNA, WATNA)

Question 4

BATNA & WATNA

Answer 4

BATNA: Best Alternative to a Negotiated Agreement)
WATNA: Worst Alternative to a Negotiated Agreement)

Question 5

Settlement

Answer 5

An agreement

Question 6

Arbitration

Answer 6

Hire another person to make decisions for them.

Question 7

Mediation

Answer 7

A person not involved talks with parties and helps come to a decision.
Process: Introduction, telling the story, identifying positions/interests, identifying alternative solutions, revising & discussing solutions, reaching an agreement.

Question 8

What are the benefits of Mediation?

Answer 8

It is voluntary, confidential, effective, enforceable, and free.