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ENGLISH BUSINESS VOCABS > UNITS 5, 6, 12 > Flashcards

UNITS 5, 6, 12 Flashcards

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Proverbs and Idioms flashcards
1
Q

wholesaler

A

A person or company that sells goods in large quantities to other businesses, who then sell them to the general public

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2
Q

warranty

A

a document issued to the purchaser of a product, promising to repair or replace it if necessary within a specified period of time

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3
Q

vendor

A

a company or person that sells something

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4
Q

vending machine

A

a machine from which people can buy snacks, drinks, cigarettes etc.

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5
Q

value chain

A

the process by which a company adds value to something, through production or marketing or after-sales service

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6
Q

trial order

A

a small initial order placed by the customer to test a product or service before committing to a larger order

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7
Q

trader

A

A person or company that buys things to sell at a profit

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8
Q

trade show

A

an event at which many companies show and sell their products

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9
Q

trade discount

A

a discount on the retail price agreed between traders

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10
Q

supply chain

A

the processes and companies that are involved in making and selling a product

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11
Q

supplier

A

a person or organisation that provides goods or services

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12
Q

shipment

A

batch of goods destined for or delivered to a customer

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13
Q

sales representative

A

a member of company’s sales force

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14
Q

retainer

A

a fee paid in advance to someone who might provide a service when required

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15
Q

retailer

A

a person or business that sells goods to the public directly

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16
Q

retail outlet

A

places where individual customers make purchases

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17
Q

representative

A

an agent of a company who visits customers in order to sell products

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18
Q

promotion

A

measures aimed at encouraging the sale of a product

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19
Q

product recall

A

When company asks customers to return a product, special offer or gift

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20
Q

principal

A

The amount of money that is lent or invested to earn interests

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21
Q

perishable

A

fresh goods that are likely to deteriorate

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22
Q

packing

A

material in which goods are packed for delivery

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23
Q

packaging

A

material in which goods are packed for sale

24
Q

OTC

A

the sale of drugs or medicine that do not need a doctor´s prescription

25
Q

outlet

A

a place from where goods are sold to the public

26
Q

order processing

A

the activity of dealing with every stage of a customer´s order

27
Q

middleman

A

a person who buys goods from producers and sells them to retailers or consumers

28
Q

mail order

A

a system of buying and selling goods through the mail

29
Q

intermediary

A

a person or business that acts as a link between buyers and sellers

30
Q

haulier

A

a company that transports goods by road

31
Q

grey market

A

the trade of goods through distribution channels that are legal but not intended by the original manufacturer

32
Q

freight forwarder

A

An agent who acts on behalf of importers, exporters or other companies to organise the safe, efficient and cost-effective transportation of goods

33
Q

factory outlet

A

A store in which goods, surplus stock, are sold directly by the manufacturers at a discount

34
Q

enquiry

A

the act of asking for information

35
Q

distributor

A

The person or company supplies goods to shops or other businesses

36
Q

distribution channel

A

the way a product is made available and sold, including the organisations involved

37
Q

dispatch

A

to send off to a destination

38
Q

disintermediation

A

reduction in the use of intermediaries between producers and consumers

39
Q

destination

A

the place where something is going to be sent

40
Q

department store

A

a large shop selling many kinds of goods in different departments

41
Q

demonstration

A

showing how something works or is performed

42
Q

dealer

A

a person or business that buys and sells goods, car dealer

43
Q

cut

A

a share in the profit or money (to take a cut of the sales)

44
Q

CRM

A

the strategies that a company uses to optimise its interaction with current and future customers

45
Q

cross-selling

A

selling a different product/service to an existing customer

46
Q

corner shop

A

a small shop selling groceries and general good, in a residential area

47
Q

complaint

A

A statement that is unsatisfactory or unacceptable

48
Q

cold calling

A

the practise of telephoning or visiting someone unexpectedly in order to try sell them sth.

49
Q

COD

A

the system if paying for goods when they are delivered

50
Q

carrier

A

a company that transports goods by land, sea or air

51
Q

bulk delivery

A

unpackaged goods delivered in one large amount, either dry goods

52
Q

brick-and-mortar store

A

a place in a building that customers go to (opposite word is online store)

53
Q

agent

A

A person or company that provides a particular service, typically one that involves arranging transactions between two other parties

54
Q

after-sales

A

Providing help to customers after they have bought a product/service

55
Q
A

ENGLISH BUSINESS VOCABS (9 decks)

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